Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and improve. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

The UK and EMEA Billing teams are responsible for opening the majority of our client accounts and providing our clients with access to our many products across various different platforms. The Service and Billing Team have to ensure all billing requirements are met on each account. They are also responsible for processing renewal contracts and raising the relevant invoices, along with any account amendments and credit notes.

You will report into the Service and Billing Supervisor.

What you will do:

• Perform all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
• Checking documentation is complete,
• Load invoicing files into the system
• Action account amendments to pricing
• Manage day to day workloads;
• Adhere to all Compliance and Global Security procedures;
• Analyze and interpret requirements to ensure correct actions are met;
• Investigate queries through to resolution and fixing the root cause;
• Identify process or system improvements;
• Update process documentation as required;

Qualifications

What you'll bring:

• GCSE or equivalent;
• Good written and spoken English;
• Flexibility;
• Able to work on own initiative and prioritize daily workload accordingly;
• Accurate processing of information;
• Good attention to detail;
• Good written and verbal communication skills;

Additional Information

Why us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we're committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here