Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows.

What you'll be doing

• Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance
• Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms.
• Collaborate with data engineers, analysts, and business stakeholders to support data needs.
• Develop and maintain documentation for data operations processes and workflows.
• Assist in onboarding new data sources and integrating them into existing systems
• Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products
• Perform root cause analysis and resolve data-related issues promptly.
• Provide occasional weekend support for software upgrades, database patching, and regression testing
• You will report to the Manager of Data Services

Qualifications

• Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field
• 2+ years of experience in data operations, data engineering, or similar roles
• Experience developing data solutions
• Hands-on experience with Microsoft SQL Server
• Experience with GoAnywhere Managed File Transfer (MFT) platform
• Proficiency in scripting languages such as Python or PowerShell
• Experience collaborating across cross-functional teams

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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