Functional Expert - SAP Procure-to-Pay (P2P)
Job title: Functional Expert - SAP Procure-to-Pay (P2P)
About the job
Join our highly skilled and innovative team at Mature ERPs Product & Service Lines unit. We take pride in being the Product Owner of the Regional SAP applications, overseeing end-to-end activities of projects and service management. With a customer-centric approach, we maintain ERP solutions, leveraging our extensive experience and regional expertise. Be part of a dynamic and collaborative environment, where your unique skills contribute to our collective success in driving growth and efficiency for businesses in the region.
We are seeking a highly skilled and experienced Functional Expert - SAP Procure-to-Pay (P2P) to join our team. As a Subject Matter Expert (SME), you will play a vital role in providing expert guidance and support in the areas of SAP Materials Management and Procurement Processes.
The ideal candidate should possess a minimum of 5 years of business process knowledge and application expertise in SAP Materials Management including integration knowledge with Coupa & other SaaS applications. You will be responsible for validating design and effort estimates, approving/rejecting change requests, reviewing and approving user requirements, design documents, and functional/technical specifications. Additionally, you will actively participate in key projects and assist in scoping for new demands while providing advisory support to the business on SAP solutions.
- Product Owner / Service Owner
- Application Portfolio Management:
- Maintain application meta and master data to ensure overall data accuracy and quality over time
- Manage application lifecycle management, including retirement, replacement, or enhancement of applications.
- Collaborate with stakeholders to prioritize and allocate resources for application development, maintenance, and support.
- Ensure alignment of the application portfolio with business goals and objectives.
- Monitor and report on the performance and effectiveness of applications.
- Operations Management:
- Ensure the availability, reliability, and performance of IT systems and infrastructure.
- Monitor and manage incidents, problems, and service requests.
- Coordinate with various teams to resolve operational issues and minimize downtime.
- Continuously improve operational efficiency and effectiveness.
- AMS Governance and Service Management:
- Monitor service performance against agreed-upon targets.
- Conduct regular service reviews and provide recommendations for improvement.
- Ensure compliance with regulatory requirements and industry best practices.
- Manage relationships with internal and external service providers.
- Supplier Management including contract management:
- Negotiate contracts and service level agreements with suppliers.
- Monitor supplier performance and compliance with contractual obligations.
- Resolve conflicts or disputes with suppliers.
- Continuously evaluate and optimize the supplier portfolio.
- Audit, Quality & Security Compliance:
- Conduct regular audits to ensure compliance with internal policies and external regulations.
- Monitor and report on quality metrics and key performance indicators.
- Implement security controls and measures to protect systems and data.
- Collaborate with internal and external stakeholders to address security vulnerabilities and incidents.
- Stay up to date with industry standards and best practices in audit, quality, and security compliance.
- Application Portfolio Management:
- Change Approval Board (CAB) and Design Authority Board (DAB):
- Validate the design and effort estimates: Review and verify proposed design solutions and effort estimates to ensure alignment with organizational standards and requirements.
- Approve/Reject Change Requests: Assess and make decisions on change requests based on feasibility, impact on existing systems, budget, and alignment with business objectives.
- Review and Approve Documentation: Thoroughly review and approve project documents, including user requirements, design documents, functional/technical specifications, ensuring adherence to standards and requirements.
- Hands-on Participation for Key Projects: Actively contribute to key projects by providing expertise, guidance, troubleshooting, quality checks, and working on project deliverables.
- Subject Matter Expertise:
- Level 3 Support for AMS: Provide level 3 support for Application Management Services (AMS), resolving complex issues, investigating problems, and implementing solutions.
- Participate in Critical/Major Incidents: Respond to critical or major incidents, utilizing expertise to analyse and promptly resolve incidents, minimizing business impact.
- Help in Scoping for New Demand: Analyse business requirements, propose SAP solutions, collaborate with stakeholders, conduct feasibility assessments, and provide input on scope, timeline, and resources.
- Advisory Role to Business on SAP Solution: Act as an advisor, offering guidance and recommendations on SAP solutions, leveraging expertise to provide insights into best practices, risks, and benefits.
- Bachelor's degree in Computer Science, Information Systems, or a related field. Equivalent work experience will also be considered.
- Minimum of 5 years of experience in SAP MM/SD modules, with a strong focus on P2P processes.
- Experience in both project implementation and support roles, including full lifecycle implementations and post-go-live support.
- Deep understanding of business processes in procurement, sales, inventory management, warehouse management, production planning, and quality management.
- Strong knowledge of SAP configuration, customization, and enhancement techniques within the MM/SD/FI modules.
- Demonstrated expertise in integrating SAP modules, specifically MM/SD with FI and CO.
- Experience in data migration, data conversion, and system interfaces within the SAP landscape.
- Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues related to SAP Material Management.
- Strong communication skills with the ability to effectively interact with stakeholders at all levels of the organization.
- Solid experience with service management principles, ITIL framework, and incident management processes.
- Ability to work independently, manage multiple priorities, and deliver high-quality results within tight deadlines.
- Relevant SAP certifications (e.g., SAP Certified Application Associate – Material Management or Sales and Distribution) are highly desirable.
- Team player, service-oriented
- Dynamic, results driven
- Able to convince
- Accountability and Reliability
- Rigorous, autonomous
- Expert for SAP MM/SD customization, writing specifications
- Strong knowledge of enterprise structure design, master data, procurement, sales, distribution, warehouse, and product costing.
- Strong cross-functional understanding with FI, and CO
- Familiarity with SAP technical skills such as basic programming concepts and debugging.
- Strong oral and written communication skills.
- Active listener with the ability to challenge requirements.
- Analytical and synthetic, able to formalize solutions, and possesses good writing skills.
- Fluent spoken and written English
- Knowledge of French or German language is a plus
Pursue progress, discover extraordinary
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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.