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Synthorx

Synthorx

Customer Service
Neuilly-sur-Seine, France
Posted 6+ months ago

At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to drive what we believe is the next health revolution: evolving from simply serving consumers, to helping people help themselves - bringing “Health in Your Hands”. We are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast Moving Consumer Healthcare (FMCH) Company In & For the World”. Consumers at the heart of everything we do and we want to make a difference where it counts, driving leadership in the categories we play in: Allergy, Digestive Wellness, Pain, Physical & Mental Wellness, and Cough, Cold & Flu. To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. We aspire to create a work environment where people can thrive, grow, and be at their best every day. We believe in operating with integrity and prioritizing the health and well-being of people and communities where we operate, working towards making a positive impact in the world.

About the job

Assister le responsable qualité EM API dans la gestion du système d’Assurance Qualité de l’activité d'achat/revente de principes actifs, activité déclarée auprès des autorités de santé (ANSM) et de l’activité de mise à disposition de matières premières à usage pharmaceutique (MPUP)

Principales responsabilités:

  • Gérer les évènements qualité (réclamations, déviations, changements, etc.)

  • Mettre en place les Agréments Qualité (fournisseurs, clients, tripartites, etc…)

  • Rédaction de la documentation Qualité

  • Participer à la formation qualité BPF BPD du personnel lié à l’activité : construire différents petits modules de formation sur des thèmes qualité lié à la distribution.

  • Répondre aux demandes des clients

  • Apporter l'expertise qualité lors des projets transverses multi-métiers

About you

Formation et expériences souhaitées

Niveau BAC + 5 minimum (Ingénieur, Chimiste, Pharmacien) ou expérience d’au moins 3 ans en Assurance Qualité

Compétences requises

BPF (ICH Q7) – GDP MPUP

Anglais professionnel obligatoire, écrit, lu et parlé

Autonomie, force de proposition, organisation

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!