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Correlation Ventures

Revenue Cycle Collections Specialist



Connecticut, USA
Posted on Tuesday, June 18, 2024

Job Function:

Reconcile assigned accounts receivable, collecting overdue payments from Clients and Payers over 60 days outstanding. Keeping open communication, troubleshoot and resolve open balances while managing a healthy relationship with our Clients and Payers.


  • Ensure all invoices are delivered to assigned accounts within 2 weeks of being invoiced with the Revenue Cycle Billing System
  • Ensure all accounts with accounts receivables over 60 days are communicated to by email and a phone call at least twice a month until payment and/or payment plan has been arranged
    1. Document all attempts storing as historical data
  • Understand and perform research of all historical data with accounts assigned to you
    1. Make any adjustments and/or credits on invoices within 48 hours of request from any given Client and/or Payer
    2. Being confident to act when speaking to an account within Leadership guidelines to resolve past due balances and/or issues
    3. Ensure all unapplied payments/credits on accounts are posted correctly prior to closing of Month End
  • Assist with processing credit card and direct debit charges as needed
  • Communicate in a highly professional manner and nurture a healthy relationship with Clients and/or Payer accounts
  • Generate weekly reports to Leadership on collection activity and account status such as payments, promise to pay, credits and escalations needed etc.
  • Increase overall Cash collections stiving for over 95% collection percentage
  • Minimizing credit rate to 2-3% maximum
  • Working as a Team member, assisting others as needed