About the Role

We’re looking for a detail-oriented, outcome-driven Product Owner to join our growing product team. In this role, you’ll be the connective tissue between strategic product direction and day-to-day execution—translating vision into actionable plans and ensuring delivery teams have what they need to build high-impact solutions. You'll own the backlog, define user stories, and work cross-functionally to deliver against product goals.

This is an ideal role for someone who thrives in the "how" and "when" of product development, enjoys working closely with engineers and designers, and brings a bias toward action and clarity.

Responsibilities

Backlog Ownership

• Translate product strategy into clear, detailed user stories, acceptance criteria, and prioritized backlog items
• Maintain a groomed, organized, and up-to-date backlog that reflects evolving product priorities
• Serve as the point of truth for engineering on feature requirements, edge cases, and success definitions

Agile Execution

• Lead sprint planning, backlog grooming, and daily standups alongside the Engineering Lead
• Accept or reject stories based on definition of done, testing outcomes, and design alignment
• Remove blockers, facilitate cross-team communication, and ensure smooth sprint delivery

Stakeholder & Cross-Team Alignment

• Partner with Product Managers to understand customer problems, market context, and business goals
• Work closely with Design to validate workflows and maintain user-centricity
• Ensure timely and transparent communication with internal stakeholders about progress, dependencies, and risk

Continuous Improvement

• Use analytics and feedback loops to monitor feature usage and recommend iterations
• Contribute to retrospectives and team rituals focused on improving speed, quality, and value delivery
• Support release planning and go-to-market alignment with GTM teams when needed

Readiness

• Leads user acceptance testing through collaboration with product manager and business users ensuring product functionality meets acceptance criteria and business needs.
• Works with training teams to ensure learning materials are accurate, timely and aligned with product functionality for successful rollout.
• Coordinates with business and operations teams to ensure SOPs are reviewed and updated to reflect new system behaviors and workflows.
• Acts as a liaison between product, business and enablement teams to drive clear communication and alignment on release impacts.

Requirements

• 3+ years of experience in a Product Owner, Business Analyst, or Technical Product role within a software team
• Deep understanding of agile delivery processes, preferably in a scrum or kanban environment; SAFe Product Owner certification preferred
• Ability to translate ambiguous concepts into clear, actionable user stories, acceptance criteria and product documentation for the delivery team.
• Proven ability to manage technical backlogs and partner closely with engineers
• Ability to deconstruct complex workflows with skills in mapping manual processes into automated or semi-automated digital experience; Six Sigma certification a plus
• Ability to facilitate cross functional conversations between business stakeholders, engineering, design, legal, compliance and operations teams.
• Experience leading UAT planning, training enablement and operational documentation creation/updates to ensure smooth product rollouts and adoption.
• Familiarity with tools like MS Office, Jira, Confluence, Notion, Figma, product analytics platforms (e.g., Amplitude, Mixpanel), and AI productivity tools (ChatGPT, Claude, Vercel, Airtable AI, Invideo AI…)
• Bonus: Experience working with APIs, backend systems, or B2B products

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.