Looking for a job to get you out of bed?

Casper (Casper.com) believes everyone should sleep better. Casper has a full portfolio of obsessively engineered sleep products—including mattresses, pillows and bedding—designed by the Company’s in-house design team. In addition to its e-commerce business, Casper has over 40 retail locations across the United States and its products are available at a number of retailers.

When you’re not catching zzz’s, this is what you’ll do…

• Provide exceptional service to every person that walks through our doors
• Follow up with customers through clienteling and e-mail correspondence
• Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
• Maintain the highest level of product knowledge and expertise
• Maintain the visual integrity of the space
• Create and process in-store sales
• Process and receive inventory replenishments
• Assist with setting up and executing community programs and events
• Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Our dream candidate is/has...

• Excellent communicator with a passion for people
• Strong written and oral communication skills
• Effective and expedient problem-solver with a meticulous attention to detail
• Passion for Casper's core mission and values
• Positive attitude and feels there is no task too small
• Self-starter; entrepreneurial disposition
• Eager to be at the frontline of a fast-paced and growing brand
• Must understand and appreciate experiential retail
• Mac and Google Suite proficiency is a plus
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

The syrup on your waffles

• Salary as well as monthly bonus potential
• Employee Discount to use on whatever you like! (with a few exceptions)
• Paid Time Off after tenure milestones
• Paid Sick Time
• Incentivized Referral Program

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!

As part of our hiring process, employment offers are contingent on the successful completion of a background check and drug screening, where permitted by law.

Candidates must be authorized to work in the United States without the need for current or future employer-sponsored visa support.