Greeting and Seating Guests:

• Warmly welcome guests upon their arrival and provide a positive first impression.
• Escort guests to their designated tables with a high level of courtesy and professionalism.
• Maintain a keen awareness of table availability and manage reservations efficiently.

Reservation Management:

• Handle incoming reservation requests via phone, email, or in-person with accuracy and attention to detail.
• Organize and maintain an updated reservation system, ensuring accurate seating arrangements.

Communication:

• Effectively communicate with the restaurant staff to coordinate seating arrangements and ensure smooth service flow.
• Provide guests with relevant information, such as daily specials, menu changes, and any special promotions.

Guest Services:

• Anticipate guests' needs and proactively address any concerns or special requests.
• Handle guest inquiries and resolve issues promptly, maintaining a positive and professional demeanor.

Maintaining the Lobby Area:

• Ensure the lobby area is clean, organized, and aesthetically pleasing.
• Monitor and manage guest waiting times, keeping them informed and comfortable.

Collaboration with Team:

• Work closely with servers, kitchen staff, and management to enhance the overall dining experience.
• Assist in maintaining a cohesive and efficient front-of-house operation

Qualifications:

1. Previous experience as a host/hostess in a fine dining or upscale restaurant is preferred.
2. Exceptional customer service and communication skills.
3. Professional appearance and demeanor.
4. Ability to handle high-pressure situations with grace and composure.
5. Strong organizational skills and attention to detail.
6. Knowledge of reservation systems and basic computer skills.
7. Flexibility to work evenings, weekends, and holidays.

Benefits:

• Competitive salary
• Health insurance options
• Employee discounts on dining
• Opportunities for career advancement
• A dynamic and collaborative work environment