Earnest’s mission is to make higher education accessible and affordable for everyone. We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products.

We build tools that help people feel in control of their financial future, including:

• Private student loans - low rates, people-first service, and flexible payments.
• Student loan refinancing - break free from high interest rates or monthly payments.
• Scholarships - access to thousands of scholarships to help students pay less.

The Staff Site Reliability Engineer will report to the Director of Infrastructure.

As the Staff Site Reliability Engineer, you will:

• Lead and Mentor: You will lead, develop, coach, and mentor other SREs as well as product engineers, fostering a collaborative and innovative environment.
• Observability Strategy and Implementation: Design and implement a comprehensive observability strategy, encompassing the latest technologies and best practices in Site Reliability Engineering, Including SLIs and SLOs.
• Cross-functional collaboration: Work closely with Engineering, Product, Design, and other departments to ensure that the cloud infrastructure aligns with and supports the company's product roadmap and business objectives.
• Promote a Culture of Innovation: Build and cultivate a culture that values innovation, efficiency, and continuous improvement in cloud engineering practices within the organization.

Your Impact:

• Technical Leadership: Set the technical direction for the cloud engineering team by identifying and integrating advanced cloud technologies, tools, and platforms.
• Infrastructure and Security Standards: Develop and maintain robust cloud infrastructure and security standards, ensuring high availability, scalability, and compliance with industry regulations.
• Quality and Performance Metrics: Establish and oversee the implementation of quality metrics and performance monitoring systems for the cloud infrastructure.
• Educate and Influence: Play a pivotal role in educating and guiding cross-functional teams on best practices in cloud architecture, security, and scalability.

About You:

• Experience: At least 8+ years in cloud engineering or related technical roles, with a minimum of 4+ years in a senior positions.
• Expertise in Cloud Technologies: Proficient in designing and managing cloud solutions, with a preference for AWS. Strong understanding of IaaS, PaaS, serverless architectures, and containerization technologies. Kubernetes experience valued.
• Security and Compliance Acumen: Skilled in implementing cloud security measures, understanding regulatory compliance requirements, and managing secure and resilient cloud environments.
• Agile and DevOps Methodologies: Experience in implementing Agile development practices and DevOps culture in cloud engineering processes.
• Experience with modern observability tooling, such as DataDog, Newrelic, Statsd+Grafana.

Even Better:

• Experience in large-scale cloud architectures.
• Demonstrated ability in performance optimization and cost management in cloud environments.
• Familiarity with advanced cloud automation and orchestration tools.
• Experience working in industries with stringent data security and privacy requirements, such as fintech or healthcare.
• Experience as an SRE in an established SRE culture with formal SLIs SLOs and Error budgets.
• Ideal for a passionate cloud engineering leader eager to tackle the challenges of bootstrapping SRE into an existing environment.

About Us:

What makes an “Earnie” culture:

• Drivers – Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
• Humility – Humble team players check their egos and consider the team’s needs above their own. They are self-aware of their strengths and opportunities for improvement.
• Growth Mindset – People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.

Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:

• Health, Dental, & Vision benefits plus savings plans
• Work anywhere in the U.S.
• Mac computers + work from home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• RSUs
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Annual “my day”
• Pet insurance!
• Competitive parental leave
• Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

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