Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

Job Description

Experian IT Services (EITS) is the centralized technology organization that globally supports all of Experian. Our organization is comprised of about 2,000 employees across the globe supporting and improving our business-critical IT environment-ecosystem. Experian IT Services includes Infrastructure Services, Cyber & Information Security, and Enterprise Architecture. We drive growth through reusable technology providing quicker time to market for solutions, increased productivity, and a more secure environment.

Experian is the leading global information services company, providing data and analytical tools to our clients around the world. We have always believed that data has the potential to transform lives and create a better tomorrow. We are transforming data into something meaningful: helping businesses to manage credit risk, preventing fraud, targeting marketing offers and automating decision making. We have been named one of the “World’s Most Innovative Companies” by Forbes for 3 years in a row. Experian has operated at the center of Big Data since before the phrase was coined. Few companies can offer information services on an equivalent scale.

In collaboration with Cloud Engineering & Operations organization and related engineering leads you will provide technical lea to build and implement a strategy to transition global infrastructure services (on-prem and cloud) to self-service cloud delivery models.

This role help to build Self-Service Platform to deliver compute and storage, virtualization, backup, infrastructure as code and automation platforms. The scope of influence also includes self-service delivery of observability, database, security tools, vulnerability management, and CI-CD.

You will partner with peer organizations such as cloud operations, SRE, private cloud delivery, developer platform, and data strategy to deliver an easy to use, secure, self-service approach of cloud engineering and operations to our business and regional partners.

Role Responsibilities

• Work with teams in an agile environment to design, develop, and test Self-Service Private Cloud infrastructure delivery platforms using modern cloud delivery concepts.
• Collaborate with software engineers and architects to design and implement secure private cloud infrastructure for multiple Experian application environments.
• Identify and deploy cloud services that meet specific technical requirements.
• Partner with business teams to define technical requirements for modernization of legacy applications and systems and conversion to infrastructure as code deployment models (CICD Pipelines, Terraform, Ansible)
• Collaborate with rest of Experian IT Services and Global Security Office teams to ensure corporate policies and security requirements are implemented and followed for all cloud services
• Serve as the most senior technical expert on cloud deployed products and infrastructure within the corporate Private Cloud Infrastructure and conversion from legacy traditional infrastructure architecture
• Leads the design, development, implementation and support of on-prem infrastructure, including compute, storage, backup, network, virtualization technologies, physical and virtual servers.
• Design, develop, and deploy containerized solutions (Docker, Kubernetes)
• Create and maintain scalable cloud native architecture, deployable on all major public cloud providers(AWS, Azure, GCP) and Experian Internal Private Cloud Solution (GreenLake)
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Mentor and set the example for team members to foster a mindset of continuous improvement, professional development, and organizational engagement
• Perform software engineering activities, including addition of innovative functionalities to the Self Service Platforms product suite, including security standards, troubleshooting, regular maintenance, root cause analysis, issue resolutions, continual improvement of engineering best practices
• Provide technical expertise and input into our overall cloud architecture, planning, and designs according to best practices
• Collaborate with Product Owners on requirement definitions, process, and workflow

Qualifications

• Bachelor’s degree in computer science or related experience
• 10+ years’ experience in implementing deploying and managing systems and applications in cloud service providers (Azure, GCP, AWS preferred)
• 5+ years’ experience in architecting scalable Cloud solutions including compute, storage, databases, and networking
• 10+ years’ experience designing, implementing, and supporting large scale on-prem compute, storage, backup and network infrastructure, including physical servers and VMware virtualization technologies.
• Strong background in Linux OS support (RHEL and SUSE)
• Demonstrated knowledge of taking conceptual requirements and designing them in the cloud, including systems, servers, appliances, network components, and security
• Demonstrated knowledge of various cloud security solutions, including identity and access management, firewalls, web application firewalls, intrusion detection and prevention, proxies.
• Strong experience in containerizing and deploying applications using Docker, Kubernetes, Helm, and Cloud technologies
• Strong experience in Infrastructure as Code (IaC) and automation, such as Terraform or CloudFormation and Ansible
• Experience implementing Security Policies as Code levering OPA
• Demonstrated knowledge of FinOps best practices - building cost estimates for cloud resources based on requirements and tuning cloud infrastructure to optimize performance and cost
• Solid knowledge of the SDLC and experience working in an Agile-Scrum development environment. Experience working with a remote Agile team
• Strong hands-on experience with cloud services
• Strong knowledge of the different service models offered in the cloud (IaaS, SaaS, PaaS, and FaaS)
• Solid organizational skills including attention to detail and multi-tasking
• Experience working directly with customers in a support and design capacity
• Excellent verbal and written communication skills

It's a Plus if you have:

• 5+ years of backend software development
• Cloud certifications (Cloud Solutions Architect, DevOps, Developer, Database – AWS certifications preferred)
• Development experience using Python, bash scripts
• Experience with VmWare virtualization platform
• Experience with Red Hat Ansible Automation Platform
• Experience with Hashicorp Terraform Enterprise
• Experience with HPE GreenLake Private Cloud Platform
• Experience with Unix AIX and IBM power systems
• Experience with OS vulnerability remediation and patching

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.