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Internal Communications Strategist

Gabi

Gabi

Marketing & Communications
Heredia Province, Heredia, Costa Rica
Posted on Tuesday, June 11, 2024

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian

Job Description

Role Summary

Internal Communications Strategist Are you a project manager at heart, someone who focuses on stakeholder management, setting expectations, delivering results and measuring the impact of your work? Are you excited about using your communication skills to positively impact others? Do you understand the role messaging plays in thought leadership and change management? Then you might be a great fit for our team! The Role: The Internal Communication Strategist is responsible for delivering corporate messaging to employees from intake, to launch, to measuring the efficacy of communications afterward. You make sure the message has the right tone, goes out through the right channel, and reaches the right audience at the right time for maximum results.

Knowledge, Skills and Experience

  • • You are passionate communicator who understands the power of messaging and how equitable access to information positively impacts all employees.
  • • You are an excellent project manager and an organized self-starter who can prioritize their own workload while being able to flex and support the rest of the team as necessary.
  • • You hold yourself to the highest level of quality with keen attention to detail and accuracy.
  • • You understand the confidentiality, discretion and sensitivity required when communicating to large groups.
  • • You thrive in a collaborative environment and enjoy learning from and sharing knowledge with your peers.
  • • You are a strong advocate for diversity and inclusion and understand how to chip in and champion a diverse and inclusive work environment.

Key Responsibilities

  • • Coordinates with stakeholders to understand desired outcomes, proposes a communications solution based on best practices, and executes on messaging
  • • Builds strong relationships with requesters including project managers, IT, Operations and senior leadership
  • • Ensures that all content created are grammatically correct, structurally sound, meets business needs, and aligns with Brand Voice/Guidelines
  • • Works with other team members on peer reviews, edits, and proofreading all content created by the Communications and Engagement team.
  • • Prioritizes requests based on business impact and meets deadlines
  • • Creates engaging digital content including flyers and videos using Experian brand elements and brand guidelines

Qualifications

Qualifications

  • • Fluent in both written and spoken English at a professional level
  • • Strong understanding of formal English grammatical structure and spelling
  • • Extensive experience with Outlook, Word, Excel and PowerPoint
  • • Associates degree in Communications, English, Journalism, Public Relations, Business, etc. or 2+ years of professional communication experience
  • • History of working within an established corporate brand (Preferred Qualification)
  • • Experience creating and editing video content (Preferred Qualification)

What you'll bring

The Internal Communication Strategist is responsible for delivering corporate messaging to employees from intake, to launch, to measuring the efficacy of communications afterward. This role ensures the message has the right tone, goes out through the right channel, and reaches the right audience at the right time for maximum results.

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.