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Business Analyst I

Gabi

Gabi

IT, Sales & Business Development
Heredia Province, Heredia, Costa Rica
Posted on Tuesday, July 2, 2024

Company Description

Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian

Job Description

  • Assists in the development of mail population segments to meet customer marketing strategies.
  • Assesses and selects appropriate resources for program delivery.
  • Serves as project coordinator for program scheduling and fulfillment.
  • Conducts final quality analysis on programs, reviewing accuracy of output.
  • Manages multiple accounts and programs simultaneously.
  • Provides technical consultation in the design and implementation of client programs.
  • Provides user interface support for self-service batch program fulfillment systems.

    Qualifications

    Qualifications

      • Associate’s Degree in Business Administration, Industrial Engineering or related field
      • 2+ years Customer Service related experience (Client facing projects)
      • Solid experience in Boolean Search/writing SQL queries
      • Excellent English, both oral and written communication skills.
      • Basic knowledge in generating process documentation
      • Understanding of systems capabilities, software platforms and processes.
      • Knowledge of PC office software tools.
      • Excel Intermediate
      • Good analytical and problem solving skills.
      • Good organizational and project management skills.
      • Strong customer service skills.
      • Coding experience a plus.
      • Proven previous job stability, including maintaining long-term work relationships with former employers
      • Must be able to clear the company’s pre-employment screening

      Additional Information

      Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

      Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.\

      #LI-ML2