Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in talented people and new advanced technologies to unlock the power of data and improve. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age.

Job Description

The UK and EMEA Billing team are responsible for opening the majority of our client accounts and providing our clients with access to our many products across various different platforms. The Service and Billing Team have to ensure all billing requirements are met on each account. They are also responsible for processing renewal contracts and raising the relevant invoices, along with any account amendments and credit notes. They have monthly deadlines that they work hard as a team to achieve, whilst providing a high level of service to all our internal and external clients. It’s a fast paced environment where your attention to detail and commitment to accuracy is imperative.

What you will be doing:

• Performing all the relevant new customer checks and opening new accounts and setting the customer up to access the relevant products;
• Checking documentation is complete,
• Loading invoicing files into the system
• Actioning account amendments to pricing
• Managing day to day workloads;
• Adhering to all Compliance and Global Security procedures;
• Analysing and interpreting requirements to ensure correct actions are met;
• Investigating queries through to resolution and fixing the root cause;
• Identifying process or system improvements;
• Updating process documentation as required;

Qualifications

What you'll bring:

• GCSE or equivalent;
• Good written and spoken English;
• Flexibility;
• Able to work on own initiative and prioritise daily workload accordingly;
• Able to work under pressure;
• Accurate processing of information;
• Good attention to detail;
• Good written and verbal communication skills;

Additional Information

Why us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we're committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian Careers - Creating a better tomorrow together

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