Company Description

About us, but we'll be brief

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.

We have 23,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity.

Job Description

Support all processes within the Data Management department as a Subject Matter Expert. You will also help enhance multiple data accuracy and quality projects by managing and analyzing consumer credit data and participating in project work associated with those programs.

• Provide technical subject matter expertise to the data management team and other groups within Experian.
• Develop and maintain plans for project implementations.
• Manage delivery risks and all project planning activities.
• Master industry regulations, standards, and business rules to include data validation/accuracy checks.
• Accomplish queries and command line statements that are following data maintenance requests.
• Identify and implement methods to improve efficiency in data loading, reporting quality, and accuracy.
• Identify, analyze, and interpret trends and patterns in complex data sets.
• Provide input in areas that require processing enhancements.
• Help with operational escalations.
• Troubleshoot data loading errors and inconsistencies while following the established processes and procedures.
• Engage with data furnishers, both written and verbally, while validating submitted data or completing project work.
• Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned responsibilities.
• Escalate appropriate issues to senior team members while overseeing the overall issue resolution.
• Research and assess reporting history before and during all work related to data furnishers.
• Field support calls directly from data furnishers and other internal personnel.
• Enroll in and pass assigned training that is within the role's area of responsibility.
• Participate in internal project and change acceptance testing.
• Provide input in weekly change reviews and in areas that require processing or procedural enhancements.

Qualifications

• Strong skills in SQL and relational database technology.
• Strong process management and project tracking skills.
• Understanding of ETL.
• Proficient in data analysis tools and report development (Tableau, Alteryx, Excel (can perform complex functions)).
• Strong English communication skills, written and verbal.

Additional Information

This is a permanent home-based role in Costa Rica. No Visa sponsorship or relocation available.**

Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is important to our purpose of creating a better tomorrow. We value the uniqueness and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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