Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are seeking an Automation Engineer with a passion for automation and modern AI/GenAI/Agentic technologies. You will use your programming expertise and knowledge of AI/GenAI/Agentic to build and optimize automation workflows for our business processes.

Responsibilities:

• Develop Automation Workflows: Design, implement, and maintain automation scripts and tools (primarily in Python) to streamline operational processes (e.g. customer onboarding, transaction processing, reporting).
• Integrate AI and LLMs: Leverage generative AI and LLM capabilities to enhance automation. This includes calling OpenAI APIs or similar services to build intelligent features such as document processing, content generation, or decision support within workflows.
• Agentic Automation Solutions: Create and deploy agent-based automation (utilizing frameworks like LangChain, CrewAI or custom agents) that can perform multi-step tasks with minimal human intervention.
• Data Retrieval and RAG: Implement retrieval-augmented generation techniques when needed – such as using vector databases to store and retrieve embeddings – so that AI models have access to relevant data (e.g. knowledge bases or transaction history) for more accurate and context-aware outputs.
• Testing and Optimization: Rigorously test automation workflows to ensure reliability, accuracy, and security. Debug issues and optimize performance of scripts or AI components (e.g. fine-tune prompts or adjust logic for better results).
• Documentation: Document the design, steps, and usage of automation workflows clearly. Provide user guides or runbooks for automated processes to ensure maintainability and knowledge sharing within the team.

Qualifications

• Bachelor's or master's degree in computer science, Software Engineering, or a related field with
• You should have overall experience of 5yrs and 1-2 yrs experience in GenAI/AI/Agentic automation.

• AI/ML Tools: Familiarity with additional AI and data tools such as TensorFlow/PyTorch (for any ML model work), Pandas or SQL (for data manipulation and analysis in automation), or prompt engineering techniques to fine-tune AI behavior.
• AI/Generative AI: Knowledge of generative AI and LLMs. Hands-on experience using the OpenAI API (or similar AI/ML APIs) to build applications or prototypes.
• Agentic AI Frameworks: Exposure and deep understanding of Agentic AI and to frameworks like LangChain, CrewAI (or similar libraries for building AI-driven applications). Ability to design multi-step AI workflows or chains, prompt engineering, Evals, and integrate pre-built AI components into larger processes.
• Vector Databases & RAG: Good understanding of vector databases (LlamaIndex, ADA, FAISS, etc.) and Retrieval Augmented Generation (RAG) concepts.
• You will be reporting to a Senior Manager

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Benefits

Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.

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Experian Careers - Creating a better tomorrow together

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