Project Manager Senior
Gabi
Operations
Heredia Province, Heredia, Costa Rica
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
This role is critical to Experian's Global Operation and Sales Excellence team, driving large-scale implementations and migrations that enhance seller and client experiences. The Sr. Project Manager will lead project management for complex, global projects. These projects are focused on CRM migrations and technical implementations across sales processes and customer experience functions, including quoting, contracting, billing, experience, etc. The team is high performing and helpful, the leadership team is great, and there is lots of “fun” work to be done in the next years.
What You Will Do:
- Lead end-to-end project management for large-scale, complex, technical, and programs.
- Manage CRM migrations and related technical implementations (CRM, CPQ, CLM, or billing systems).
- Partner with business and product owners across global teams to ensure agreement.
- Guide change management and partner engagement throughout the project lifecycle.
- Communicate project status, risks, and updates to senior leaders and partners.
- Understand pre/post project experiences to improve future outcomes
- Ensure adherence to project management methodologies and governance standards.
Qualifications
- PMP Certification and 5+ years of experience with project management methodologies.
- Proven experience delivering technical projects at scale, in a global environment.
- Familiarity with Agile frameworks and experience implementing Agile projects.
- Demonstrated change management experience or formal training.
- Ability to collaborate and balance time between technical teams and partners.
- Working knowledge of technology integrations; CRM/Salesforce experience.
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.