Team Member
LANDED
Operations
Florida, USA · Port St Lucie, FL, USA · Becker, MN, USA
Posted on Mar 28, 2026
Team Members assist customers, take and process orders, and support daily store operations to ensure a clean, efficient, and welcoming environment.
Benefits
- Employee Discounts
- 401K Matching
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Take and process customer orders accurately.
- Prepare beverages and food items using proper formulas, measurements, and procedures.
- Prep, finish, and fill donuts and help set up the food and beverage line.
- Package customer orders for takeaway.
- Maintain knowledge of menu items, ingredients, pricing, and promotions to answer customer questions.
- Handle basic customer inquiries regarding menu items, pricing, payment methods, and promotions.
- Operate the cash register and process customer payments while following company cash-handling procedures. Ability to count and provide correct change is required.
- Stock and replenish the food counter, beverage stations, and coolers as needed to maintain efficient operations.
- Maintain required logs, checklists, and operational records.
- Follow all company and state guidelines related to food safety, hygiene, cleanliness, and workplace safety.
- Assist with in-store promotions and communicate specials to customers when needed.
- Help prevent loss by remaining aware of potential shoplifting, theft, or security risks and reporting concerns to management.
- Clean and maintain work areas, floors, displays, and restrooms to ensure a safe and sanitary environment. Must be able to use cleaning tools such as mops and brooms and follow company cleaning procedures.
- Maintain visibility on the floor and acknowledge customers throughout the shift.
- Support other duties as assigned by management.
Qualifications
- High School Diploma or GED preferred, but not required.
- Previous food service or customer service experience preferred.
Skills & Physical Requirements
- Ability to read price information and read English sufficiently to review customer checks, credit cards, identification, and similar materials.
- Basic mathematical skills (including addition and subtraction) to calculate menu prices, operate the register, and understand promotions.
- Manual dexterity to operate equipment, registers, and package goods.
- Ability to bend, reach, stretch, sit, and stand for extended periods throughout the shift.
- Ability to lift, carry, or move items weighing up to 50 lbs. from storage areas to counters, refrigerators, or coolers.
- Visual and auditory ability to safely perform duties and recognize potential shoplifting, safety issues, or concerning behavior inside and outside the store.
- Ability to read materials at close range.
- Ability to learn and perform essential job functions accurately with minimal supervision within a reasonable timeframe.