• Competitive pay that recognizes your work and contribution
• Paid time off, because rest and balance matter
• Medical, dental, and vision insurance for full-time team members
• Free INDAY meal every shift to fuel your day
• Real growth opportunities. We take this seriously. 100% of our managers have been promoted from within
• Commuter benefits for everyone
• English classes and additional benefits designed to support your life at work and beyond
• Paid training and clear expectations, so you feel confident and supported

• Support the training, coaching, and development of team members alongside the General Manager
• Occasionally lead our "legendary pre-shifts" to set the team up for a successful shift
• Ensure compliance with labor laws, break policies, and company guidelines during shifts
• Address team issues calmly and respectfully, escalating when appropriate
• Model INDAY values and uphold people policies with fairness and consistency
• Help develop future leaders by delegating responsibilities and supporting growth

• Support strong restaurant performance by driving sales, managing labor during shifts, and controlling food and supply costs
• Ensure we are executing all INDAY recipes up to our standards of quality, consistency and portions
• Lead day-to-day shift execution, ensuring accurate clock-in and clock-out practices
• Support ordering, inventory counts, and stock organization for food, equipment, and supplies
• Review time punches and flag issues to the GM as needed
• Follow cash handling and reconciliation procedures to ensure accuracy and accountability
• Complete required administrative tasks, including shift checklists, deposit logs, incident reports, and communication notes

• Engage with guests, building genuine connections and trust
• Handle guest concerns with care and a solutions-focused approach
• Support recovery actions for guest feedback when needed
• Promote catering and large orders and assist with execution as required
• Ensure guests are greeted warmly and hospitality standards are consistently upheld

• Use daily reports to monitor sales, labor, and key performance indicators
• Perform cash counts, deposits, and manage discounts or promotions correctly, as needed
• Complete incident and workers’ compensation reports when necessary

• Ensure the restaurant is opened and closed according to INDAY procedures
• Strong understanding of service flow, throughput, and line execution
• Handle delivery issues and third-party orders efficiently
• Serve as a positive role model in Good Karma culture who earns trust and respect from the team
• Coach in the moment and support continuous improvement

• 2+ years of leadership experience in a fast casual or similar high-volume restaurant
• Clear, confident communicator with strong spoken and written English skills
• Comfortable leading in a fast-paced environment and staying professional under pressure
• Organized, reliable, and able to manage time and priorities effectively
• Takes ownership of their work and leads with a sense of urgency and accountability
• Positive, steady leader who motivates and supports team members
• Comfortable using basic computer tools and systems (email, POS, scheduling, reporting)
• Flexible availability, including nights, weekends, and holidays
• Able to lift up to 50 lbs and remain on your feet for extended shifts (8–10 hours), including standing, walking, bending, and stooping
• Food handler's license

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• The candidate’s ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate’s fit for this job posting.