Senior Manager, Strategic Partnerships

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.

As we continue to scale, partnerships play a critical role in expanding our impact across the clinical research ecosystem. Our Partnerships team works closely with Contract Research Organizations (CROs) to ensure Mural Health is embedded as a trusted, value-driving solution within their trial operations.

We’re looking for a Senior Manager, Strategic Partnerships to help build and scale relationships across our most important CRO accounts. In this role, you will serve as a strategic partner and trusted advisor - not just managing relationships, but proactively shaping them. You’ll work to deepen engagement, unlock new opportunities, and ensure our partnerships translate into meaningful growth and operational excellence.

Location: Remote

Reports To: Associate Director of Partnerships

What You'll Do:

Own key partner relationships

• Serve as the primary point of contact for strategic CRO partners, bringing high availability, responsiveness, and a genuine commitment to the relationship.
• Build broad, multi-threaded relationships across the partner organization, educating stakeholders on our solution and keeping our value top of mind.
• Monitor partnership health through performance metrics and proactively identify and address areas for improvement.

Drive opportunities from start to finish

• Project manage all opportunities coming through a partner - taking each one from initial proposal through scoping, requirements gathering, and contracting.
• Keep deals moving by staying organized, anticipating blockers, and knowing when to escalate.
• Collaborate with Customer Success to ensure successful execution of partner-led opportunities.

Collaborate cross-functionally

• Work closely with Sales, Customer Success, Operations, and Product to leverage their functional expertise when required
• Act as a connector between external partners and internal teams, translating partner needs into actionable tasks.

Build and improve the partnerships function

• Identify opportunities to streamline workflows and processes - then define and execute on those improvements.
• Help shape the partnership team's long-term strategy and future priorities as we grow.

What We're Looking For

• 5+ years of experience in strategic partnerships, business development, or a related role - ideally within B2B, life sciences, or healthcare technology.
• Proven ability to manage complex, multi-stakeholder relationships with professionalism and care.
• Experience project managing deals and partnership programs with multiple moving parts and cross-functional dependencies.
• A self-starter mindset - you're comfortable operating independently and figuring things out without a fully built playbook.
• Strong communicator who can build trust with a senior partner contacts just as naturally as with internal teammates
• Detail-oriented and always looking for smarter, more efficient ways to work.

Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.