Staff Enablement Program Management
Neon
CSQ426R306
At Databricks, we’re on a mission to help data and AI teams solve the world’s toughest problems and that starts with empowering our customers. The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate adoption, transformation, and measurable business outcomes. As a Staff Customer Enablement Program Specialist, you’ll own the commercial success of Databricks’ training and enablement portfolio across the EMEA Central region. This is a highly visible, customer-facing role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, and top-line growth. You’ll work closely with account executives, engagement managers, and solution architects to position Databricks training and certification programs as a strategic investment in each customer’s data and AI journey. From diagnosing skill gaps to building tailored enablement roadmaps, you’ll ensure our customers have the knowledge and confidence to realize the full value of their Databricks platform.
The impact you will have:
- Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts in the EMEA Central region.
- Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion.
- Translate customer goals into tailored enablement programs that accelerate transformation and ROI.
- Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis.
- Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies.
- Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes.
- Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact.
- Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement.
What we look for:
- Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space.
- Deep understanding of the EMEA Central enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption.
- Strong background in program management, enablement strategy, and learning & development design.
- Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI.
- Excellent communication, relationship building, and consultative sales skills with fluency in German and English.
- Results-driven mindset with the ability to balance customer satisfaction and revenue goals.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.