Telehealth Registered Nurse (RN)
Neura Health
We are seeking a Registered Nurse (RN) to join our team at the forefront of advanced technology and the most challenging healthcare issues. This role requires a seasoned RN with substantial experience in neurology and a proven track record of providing care through messaging. The ideal candidate excels at empathy in all interactions and consistently adopts a patient-centered approach in all aspects of patient care.
Responsibilities:
- Triage and respond to incoming clinical messages from patients
- Demonstrate high-level clinical messaging etiquette and approach in all patient interactions with empathy and care
- Use assessment skills to understand and synthesize patient needs
- Gather context for the clinician and use a priority system when triaging messages to their attention
- Facilitate phone calls to other providers to discuss mutual patient care
- Perform lab and scan reviews and reach out to the patient with initial findings
- Assist with medical paperwork
- Support internal teams to ensure the patient experience is optimal and coordinated
- Share educational content in support of our online blogs and content library
Requirements:
- Active RN license: Compact preferred but not necessary
- Experience providing care over messaging is a must
- 3+ years experience in direct patient care
- 2+ years working in a Neurology setting. Experience with headache and sleep disorders is encouraged but not required.
- Comfort utilizing a variety of practice technologies (EMR, messaging portal, scheduling system)
- Flexible and willing to pivot quickly on priorities
- Soft skills: listening, decision-making, and leadership
- Culture fit: empathic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented
Hours & Compensation
- 16 hours per week: This includes an 8-hour Sunday shift. The additional 8 hours can be spread across the week.
- This is a part-time contractor position, however, benefits for full-time employees can be viewed here should this position turn into full-time in the future.
- $36-$40/hr
About Neura Health:
Brick-and-mortar neurology clinics often face overwhelming patient demand, leading to long wait times. Nationwide, the wait to see a neurologist is 4-6 months. This delay in care can be especially critical for patients with progressive neurological conditions, where timely intervention is essential. The traditional model struggles to keep pace with growing needs, leaving many without access to the specialized care they urgently require.
Neura Health is building the nation’s largest virtual neurology practice, as well as an all-in-one place for patients to manage their longitudinal disease journeys. We’re redefining the future of neurology through cutting-edge technology, compassionate care, and a relentless commitment to better outcomes. By combining advanced data analytics and AI-assisted diagnostics, we're enabling earlier detection, personalized treatment, and continuous monitoring for neurological conditions such as chronic headaches, chronic pain, epilepsy, memory disorders, and more.
With over $22M in backing from world-class investors, Neura is on a mission to revolutionize neurology care. We are serving a massive market (over 145m Americans have neurological issues) that is deeply underserved. Our mission is to assure access and quality of care for neurologic conditions. If you're driven by purpose and excited to shape the future of brain health, we invite you to be part of our transformative journey.
About the Founders:
- Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has fifteen years of experience in the tech industry, and a wealth of knowledge in the health tech domain.
- Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer was the technical lead for Live Video, and built several well known products such as Facebook Mentions, threaded-ranked comments, and more.
Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.