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Sales Development Representative

Outbound.io

Outbound.io

Sales & Business Development
Mexico City, Mexico
Posted on Wednesday, July 10, 2024

Job Description

We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Representative (SDR). SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or collegiate lives. They should be excited about SaaS, sales, and have interest in joining a fast-paced tech organization.

Responsibilities

  • Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads)

  • Complete qualification calls to identify prospect needs

  • Create opportunities in Salesforce and schedule quality meetings with Account Executives

  • Focus on building a great team environment for a fun and energetic atmosphere

  • Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc)

Requirements

  • Active listener with the ability to gather customer requirements and connect them to the Zendesk solution

  • Ability to multi-task, prioritize, and manage time effectively

  • Excellent verbal and written English communications skills

  • Will require working with clients/prospects based in the US

  • Willingness and desire to work in a fast-paced and high growth environment with lots of change

  • Passion for sales and technology and eagerness to learn

  • Goal-oriented team player

Desired

  • Bachelor’s degree

  • Transferable sales, customer facing, or internship experience

  • Demonstrated success in meeting monthly targets

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.