Senior Strategist Experimentation-Direct Relationship Elevation
Customer Service
Senior Strategist Experimentation-Direct Relationship Elevation
Job ID R.0059953 Primary location Bengaluru, Karnataka Date posted 07/16/2026 Worker type Regular Workplace flexibility Remote - NationwideOur vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Experimentation Senior Strategist is an enterprise-impact individual contributor who drives long-term experimentation direction and influences senior leadership decisions. This role operates as a trusted advisor, shaping large-scale initiatives and advancing experimentation maturity across the organization. This role focuses on helping workplace participants and free dashboard users expand their relationship with Empower.
ESSENTIAL FUNCTIONS:
- Influence enterprise experimentation strategy and long-term roadmap.
- Lead complex, high-visibility initiatives with broad organizational impact.
- Establishes enterprise-wide approaches to customer behavior and sentiment analysis, shaping long-term strategy and developing organizational capability.
- Provide thought leadership on experimentation methodologies and innovation.
- Advise executives on experimentation insights, risks, and opportunities.
- Sponsor cross-functional initiatives to improve experimentation capabilities.
- Ensure experimentation approaches align with enterprise objectives.
- Communicate insights and recommendations at the executive level.
QUALIFICATIONS:
- Bachelor’s degree in a quantitative discipline (Master’s preferred).
- 12+ years of experience in advanced analytics or experimentation.
- Recognized expertise in experimentation and customer analytics.
- Strong executive presence and influence.
- Ability to operate effectively in highly ambiguous environments.
Comprehensive, enterprise-level understanding of the Empower business model, product and service offerings, and customer ecosystem, leveraging this insight to shape strategy, priorities, and long-term business outcomes
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.