Pre-Sales and Implementation Manager
Sales & Business Development
Austin, TX, USA
SkySelect is transforming the $100B aircraft parts industry! We're a VC-backed, rapidly growing global leader in Procurement AI for aviation, helping airlines and MROs achieve substantial cost savings and 90% automated purchasing. We combine human expertise with AI, Big Data, and Cloud Services to empower our users and disrupt the industry.
We are seeking a driven and dynamic Pre-Sales & Implementation Manager to lead proof-of-concept engagements and post-sale implementations for our customers across the Americas. If you're a proactive, results-oriented professional based in North or Central America, and passionate about driving customer success and business growth, we’d love to hear from you.
What you'll do:
Pre-Contract Support
- Collaborate with the sales team during the pre-contract phase to understand customer processes and challenges.
- Address objections and potential roadblocks to drive deal progression.
- Develop compelling, data-driven business cases to support contract closure.
- Deeply understand customer needs by leading process mapping workshops and engaging in consultative selling, centered around technical solutions that deliver measurable value.
- Position the technical fit and estimated ROI to the customer based on customer needs and challenges.
- Confidently articulate the value proposition to diverse audiences—including end users, managers, and executive stakeholders—tailoring the message to their specific priorities.
Implementation & Post-Sales Success
- Lead the design and configuration of processes to ensure successful implementation aligned with customer objectives.
- Oversee customer adoption and drive engagement across teams.
- Deliver consultative solutions tailored to customer needs.
- Engage and influence key decision-makers to foster alignment and momentum.
- Manage both internal and external escalations to ensure timely resolution.
What you bring:
- Minimum 5 years of experience in implementing supply chain or procurement software solutions.
- Demonstrated success in project and account management roles.
- Strong analytical skills with the ability to build persuasive business cases.
- Fluent in English and Spanish (both written and verbal).
- Willing and able to travel across the Americas approximately 30-40% of the time to support business needs. (Must hold relevant travel documentation and visas.)
- Exceptional communication and interpersonal skills, with proven experience engaging at the C-level.
- Self-starter with excellent time management and a results-oriented mindset.
- Aviation or aerospace industry experience is a plus.
Why SkySelect?
- Be part of a product-first company disrupting aviation.
- Competitive salary and significant growth potential.
- Collaborative, innovative global team.
- Opportunities for professional development and industry networking (up to 25% international travel).
Ready to make air travel cheaper and safer? Apply now!