About the job

As eCommerce Key Account Manager CZ&SK you will be responsible to deliver financial objectives and brand results linked to the relevant customers/accounts through profitable business plan negotiation

You will drive effective customer relationship, actively solve customers’ issues, be the link of the customers with the internal functions. Help build sustainable partnership and customer growth.

Main responsibilities:

• Develop annual account plans for all customers in line with Sanofi channel and brand objectives, in conjunction with the Digital Marketing/Marketing teams
• Tactically implement account plans, delivery and monitoring targets
• Work in collaboration with digital/Marketing and utilize category insights to develop compelling selling stories grounded in strong commercial rational
• Develop, help coordinate and contribute to activation campaigns and facilitating meetings and communication with external and internal stakeholders to secure the best in class execution
• Liaise with internal functions to actively solve issues and improve processes/operations with customers/distributors

• Negotiating annual contracts and new product listings/ product distribution increases
• Managing promotional spend and activity in line with annual budgets
• Effective customer guidance and efficient budget allocation under the principle of ROI, ROI analysis of the actions negotiated
• Provide accurate volume and value forecasts 3 to 12 months out to +/-10%
• Monitor compliance of counterparts negotiated in terms of execution, re-open discussion with customers/distributors when necessary
• Lead/collaborate in special projects, such as innovation in eCommerce, product launches, and other white spaces opportunities that could bring additional revenue and increase our market share
• Responsible for ACES execution for respective accounts

• Input to project work where appropriate KPIS
• Gain and share competitive, shopper, cooperation insights to build value added concepts on all levels of the economic value chain
• Manage internal and external stakeholder management
• Consistently share best practice and evangelize/advocate about the importance of eCommerce, and coach/train internal and external stakeholders on eCommerce knowledge
• Comply with all company policies, instructions, and directions for the fulfilment of company objection and to maximize profits from sales
• Work in a cross-functional way with other functions (Supply Chain, Digital Marketing, Marketing, Finance…)

About you

• Education: Bachelor or Master’s Degree in Business School or equivalent
• Required knowledge and/or experience
• Experience: At least 2 years of customer facing experience (KAM, category management, retail buying, etc.)
• OTC and/or FMCG customer experience is an advantage
• Previous experience as an eCommerce manager/eCommerce category manager strong advantage as well
• Soft skills: Quick learner, flexible and able to adapt to an ever-evolving working environment and competitive market dynamics
• Entrepreneurial spirit, hands on, with a bias to action
• Excellent verbal & written presentation, communication, selling and negotiation skills
• Excellent relationship building skills
• Project management skill
• Detail oriented and organized
• Excellent time management and prioritization skills
• Technical skills: Ability to use market and shopper data sets to build commercial arguments/propositions
• Business related financial knowledge, understands how to optimize P&L, and can produce business plans
• Languages: Language knowledge: Czech or Slovak native speaker + English advanced level
• Driving license

We offer

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
• Access to internal recruitment conducted in Czechia and worldwide - you can create your own career path within Sanofi; your professional development will be supported purposefully
• Flexible home office policy, with a possibility to work up to 50% of time from home, where you can easily schedule your office days
• An attractive package of cafeteria benefits, pension contribution, life insurance, meal contribution
• Gender neutral paid parental leave

Pursue Progress, Discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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Discover our Code of Conduct that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.