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Key Account Manager, Respiratory and Gastroenterology - West Greater Toronto Area & Western Canada



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Sales & Business Development
Toronto, ON, Canada
Posted on Friday, January 26, 2024

Reference No. R2730720

Position Title: Key Account Manager, Respiratory and Gastroenterology - West Greater Toronto Area & Western Canada

Department: Dupixent Respiratory Marketing Canada

Location: Toronto, Ontario, Remote CA

About Sanofi Specialty Care

Sanofi's specialty care business unit focuses on rare diseases, rare blood disorders, neurology, immunology, and oncology. Sanofi's ambition is to leverage science and innovation to improve people’s lives and be the industry leader in immunology and oncology. Its approach is shaped by a long history of developing highly specialized treatments and forging close relationships with physician and patient communities.

At Sanofi, we chase the miracles of science to improve people’s lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people.

Position Summary:

The Key Account Manager (KAM) is a field-based position covering the region described above and possibly regions in western Canada. The KAM is responsible for successfully achieving sales targets for Dupixent (respiratory and gastroenterology portfolio) based on a strategic business plan and sales execution. The Key Account Manager Dupixent works closely with customers (ENTs, Allergists and Gastroenterologists) to ensure customer focused initiatives are executed.

In this role, the incumbent will work closely with a cross-functional team (Marketing, Medical, Sales, Patient Support Services ) to meet annual Territory Sales Objectives.

The ideal candidate is a highly motivated, self-starter who will deliver on Sanofi’s promise to put patients first. Successful candidates will have demonstrated and be able to provide examples of their superior business acumen, effective management of resources and ability to achieve or surpass corporate goals and sales objectives. They will think strategically and manage their time effectively to maximize customer engagement and deliver value and solutions that are tailored to each customer.

Key Responsibilities:

  • Achieve Dupilumab Sales Objectives and profitability targets through management of territory budget.

  • Develop and implement annual territory business plans based on market insights and incorporate marketing brand plans to ensure alignment. Ensure continuous and timely updates to the plan in response to changing market dynamics.

  • Develop and implement Rep orchestrated omni-channel call plans (OCCP) for target customers.

  • Consistently deliver on the value proposition for Dupixent and ensure brand objectives are met through key message communication to specialists.

  • Utilize key data sources to strategically develop territory action plans.

  • Identify, build, and expand key customer /stakeholder relationships; continue to identify and develop advocates for Dupixent.

  • Collaborate with Medical Science Liaison (MSL) to implement regional CME (Continuing Medical Education) programs.

  • Perform all required administrative duties, including expense reports, marketing reports and call reporting.

  • Work within the Sanofi Regulatory, Legal and Compliance guidelines.

  • Complete all training programs provided by Sanofi; maintain all company property in good order.

  • Attend local, regional, and national meetings as directed.

  • Ability to travel approximately 30% of the time required.

  • Evening and weekend work will be required.

HSE Responsibilities:

  • Drive the vehicle using safe driving practices, while complying with all current applicable laws and regulations, as well as all Sanofi directives.

Key Requirements:

  • University degree is required, preferably in business or science.

  • Minimum three (3) years sales experience in the pharmaceutical industry; experience in respiratory, gastroenterology and rhinology an asset.

  • Possess a successful sales career history – for example record of exceeding sales targets, demonstrated customer focus, sales awards, promotions, etc.

  • Possess superior customer engagement skills with a focus on delivering value.

  • Possess excellent technical aptitude and the ability to conduct disease/ concept selling.

  • Demonstrate superb written, verbal and presentation skills.

  • Possess excellent planning and organizational skills.

  • Ability to present ideas effectively to individuals or groups, targeting presentation to the needs of the audience.

  • Ability to work independently to execute against strategic and tactical plans under tight timelines.

  • Be computer literate including the ability to use word processing, spreadsheets, databases, virtual engagement platforms and e-mail software.

  • Respiratory and/or Gastroenterology and biologic experience an asset.

  • Experience with Patient Support Programs (PSP) an asset.

  • Launch experience and understanding of local managed markets environment an asset.

Pursue Progress

Discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

Watch our ALL IN video and check out our Diversity, Equity and Inclusion actions at!

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

Thank you in advance for your interest.

Only those candidates selected for interviews will be contacted.

Follow Sanofi on Twitter: @SanofiCanada and on LinkedIn:


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

This job is no longer accepting applications

See open jobs at Synthorx.