Global Process Steward (Associate Director)
Bridgewater, NJ and Cambridge, MA
Sanofi is on a journey for all Functions, Global Business Units, and our sites to improve performance and transform into fully digital: paperless processes in all operations, capturing and leveraging accurate transactional and master data, using Sanofi Core Model processes, and changing the user experience from shopfloor to management.
The role of the Global Process Steward is to support Business Process Owners in the definition and implementation of standardized and harmonized processes for their domain(s) using core model solutions. The Global Process Steward (represents all platforms and sites. The GPS is responsible for building, animating, coordinating the Key User Networks for all the Platforms, integrating with the domain Business Process Owners, and leading action plans with the sites, on specific master data quality and process adherence targets.
Global Process Steward brings a high level of expertise and leadership in Manufacturing and Supply (Planning, Purchasing, Warehousing, Production, Controlling, Quality, etc.) in production sites, and experience in the related digital solutions (MES, SAP, etc.).
This position leads transformation and change management of the global network of sites and collaborates with the Business Process Owners for the targets, implementation and standards.
The focus is on Manufacturing and Supply Business Processes, Master Data, System Usage, Reports, Analytics, documentation, trainings, upskilling, and support of related solutions in systems (e.g. SAP ECC, S4 HANA).
The Global Process Steward has a core role for the coordination of the Site resources (Local/Site Process Stewards, Key Users, etc.) for Manufacturing and Supply Business Processes, data integrity and quality, value realization and continuous improvement of the solution. He/she drives the improvements in process adherence, system utilization adherence and master data quality results for the whole Company and works with the sites to improve results.
He/She is a change actor for the integration of new developments, functionality, business processes whether in a system, or not, globally in Manufacturing & Supply.
Responsibilities and Tasks
Support the Harmonized Process Design effort
Coordinate and bring all platform details and needs to Process design
Document the Business Process Design electronically
Contribute to the definition of transversal processes
Contribute to the update of the core model
Prepare URS (User Requirements Specifications) for harmonization changes
Prepare URS for pain point relieving developments
Training & change management
Update all the training materials
Create new training materials for new and harmonized processes
Initiate and Support Global Change Management effort with all Platforms
Train the Local/Site Process Stewards (Key Users) on new and harmonized processes
Create and Follow-up on Action Plans covering all sites, on master data quality and process adherence
Communication & network management of the Community of Practice (Key User Network)
Collaborate transversally with other domains
Education and Experience
As the link between Business Process Owners and Local/Site Resources, the Global Process Steward is committed to maintaining and developing his/her own skills on the processes, the data, the core model and systems associated.
University degree in engineering, IT/Digital or a related field
Minimum ten years experience in a Manufacturing Site and related manufacturing systems, especially ERP (SAP, S4 HANA, etc.) preferably in pharmaceuticals
Proven improvement results in master data quality, process adherence and system usage
Competence for tools and working knowledge of the systems: SAP ECC, S4 HANA and others (fast-learner of new tools and software)
Field knowledge in manufacturing and supply processes and data
Proven track record of change leadership skills in matrix environments
Technical Skills, Competencies, and Language
SAP ECC and/or S4 HANA skills and working knowledge
Understanding of continuous process improvement
Comprehension of Project Management methodology
Ability to manage and support a global matrix network
Orientation to change and ability to identify human and organizational impacts, cross-functionally and globally
Ability to mobilize people, to convince and reach goals
Ability to continuously enhance the core skills with a cross-functional vision
Communication skills (both verbal and written) with technical and operational fluency in in English. French or other languages a plus
Good listening and interpersonal skills
Capacity to anticipate and organize team activities
Strong analytical skills to understand problems and business impacts
Skills in problem solving
(LEAD and others)
Stretch: takes calculated risks, seeks diverse views to challenge his thinking, ruthlessly prioritizes to deliver the most value and constantly looks for ways to apply learnings and drive improvement
Takes action: prioritizes outcomes over activity, focuses on what is important now, and follow-up on what can be improved, focuses on solutions rather than what/who caused the issue
Act for patients & customers : always looks at what is best for our patients and customers in any solution
Think Sanofi first : shares information openly and proactively with all colleagues, seeks what is best for Sanofi and dares to challenge the status quo
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.