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Correlation Ventures

People Services External Workforce Management Analyst



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IT, People & HR
Petaling Jaya, Selangor, Malaysia
Posted on Wednesday, January 31, 2024

People Services External Workforce Management Analyst

  • Grade: L1
  • Hiring Manager: People Services ELC Manager - Asia
  • Location: Plaza 33, KL
  • % Remote working and % of travel expected: Hybrid
  • Job type: Permanent Full Time

Manage external workforce management for SBO Greater Asia as per their respective Service Level Agreements:

  • Manage the contracting process from external resource creation to onboarding

  • Coordinate the administration of external suppliers

  • Coordinate and administer contract end and offboarding activities

  • Ensure that changes are correctly reflected in all related systems

  • Address operational issues and follow through to resolution in an effective and timely manner

  • Deliver operational KPIs and comply with Sanofi policies and guidelines including GDPR

  • Provide Level 2 support for this sub-process

  • Participate in continuous improvement initiatives


  • Coordinate and manage external workforce activities in CREW and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of SBO Greater Asia and deliver the expected services

  • Manage External Workforce Master Data and coordinate with the various stakeholders to make an efficient and seamless on-boarding experience

  • Manage External Workforce Master Data changes in CREW and related systems, coordinate with external parties for training as required

  • Administer contract end activities, coordinate collection of assets

  • Monitor data quality and identify potential issues and take pro-active measures

  • Prepare periodic reporting and ad-hoc reports

  • Execute in compliance with Sanofi policies and guidelines

  • Complete all activities as per the global Core Model and operational KPIs

  • Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope

  • Build and document SBO Core Model process knowledge (Level 6/7) relating to external workforce management

  • Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

Continuous improvement

  • Identify process improvement opportunities through elimination of redundant activities

  • Participate in process automation initiatives and ensure seamless adoption and transition

Expected skills


  • Broad understanding of HR process and activities (essential)

  • Awareness of data privacy rules (GDPR etc) (advantageous)

  • Strong problem solving, deductive and analytical skills (advantageous)


  • Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday, ServiceNow (advantageous)

  • Knowledge of Microsoft Office with advance level proficiency in Excel (advantageous)

  • Proficiency in English


  • Ability to interact with internal and external clients in a professional manner (essential)

  • Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset (essential)

  • Good communication skills (advantageous)

  • Attentive to customer needs and feedback (advantageous)


  • Organized and structured to execute tasks as per deadlines (essential)

  • Attentive to detail and works with precision (advantageous)

  • Action oriented, delivery driven, change agent (advantageous)

  • Graduate or Master’s degree with HR or Business Administration (essential).

  • Hands on experience in a HR role preferably in an international multicultural environment (advantageous).

Sanofi Behaviors and Skills

This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action. During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at!

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

This job is no longer accepting applications

See open jobs at Synthorx.