Quality Business Partner Lead - Third-Party Sales, Consumer Healthcare (All Genders)
Job title: Quality Business Partner Lead - Third-Party Sales, Consumer Healthcare (All Genders)
Location : Neuilly sur Seine
% Remote working : 50%
Job type: Permanent, Full time
About the job
At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to drive what we believe is the next health revolution: evolving from simply serving consumers, to helping people help themselves - bringing “Health in Your Hands”. We are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast Moving Consumer Healthcare (FMCH) Company In & For the World”. Consumers at the heart of everything we do and we want to make a difference where it counts, driving leadership in the categories we play in: Allergy, Digestive Wellness, Pain, Physical & Mental Wellness, and Cough, Cold & Flu. To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. We aspire to create a work environment where people can thrive, grow, and be at their best every day. We believe in operating with integrity and prioritizing the health and well-being of people and communities where we operate, working towards making a positive impact in the world.
The Opella Healthcare Third Parties’ sales – Quality business partner lead is a member of the CHC Quality Risk Management & Compliance team within CHC Global Quality. Our team is the gatekeeper of patient safety/consumers satisfaction/service quality and of a robust product life cycle management.
By defining and driving the CHC Quality Strategy for proactive and reactive quality risk management and deploying a quality risk culture across the CHC entities/sites and Affiliates.
By ensuring products’ regulatory compliance according to the strategic orientations of Sanofi and CHC entity, following the principles of health-related worldwide regulations.
Acting as Quality business partners for Opella Healthcare entities, Portfolio management projects and Quality relationship with Third Parties.
By maintaining and continuously improving the compliance of our processes, plants and Affiliates to the Health Authorities requirements.
By Anticipating regulation development and evolutions
Lead quality and regulatory topics for CHC Drug Products (DP) customers within the network of manufacturing sites.
manage daily questions/answers from external customers on quality and regulatory issues. Ensure that quality issues/complaints reported by the external customers are addressed by the manufacturing sites in a timely manner.
inform manufacturing sites of external customers' quality and regulatory expectations or concerns.
coordinate and standardize our responses to quality issues (quality agreements, QA questionnaires, standardized commitments, and declarations, etc.) in line with Sanofi / Opella standards.
manage all requests for audits of Sanofi sites from these clients. Contribute to these audits.
Lead the implementation of ways of working between DP customers and DP manufacturing sites regarding quality and regulatory processes (Quality agreements…)
Establish adequate KPIs for data analysis, trending and reporting. Management of the interfaces between External customers and CHC manufacturing sites.
Ensure close collaboration with other Opella functions (Supply chain…) to define best practices, solutions to respond to Drug Products customers’ demands.
Ensure close collaboration with Global Quality and Regulatory teams to define best practices, solutions to protect Opella Healthcare interests, innovation to define new concepts.
Support initiatives related to the implementation of new Quality / Business models.
Participate to Quality / Regulatory surveillance and then liaise with CHC entities as appropriate.
Participate to the Quality and Compliance initiatives of the Risk Management and Compliance department.
Experience: Minimum 10 years’ experience in Quality functions with GMP/GDP/GxP activities with broad scope (drug products, medical devices, nutraceuticals). Experience of requirements to manage contractual relationship between Parties in a pharmaceutical environment.
Soft skills: Problem solving, Communication skills, Internal and external networking capability, Leadership and assertiveness skills, Decision making.
Technical skills: Excellent understanding of Quality systems and Quality risks. Sound experience in dealing with international external GMP partners. Project Management experience as team leader
Education: Pharmacist or advanced degree (e.g., Master, PhD or equivalent) in life sciences or related fields
Languages: English / French spoken and written compulsory.
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
As part of its diversity commitment, Sanofi is welcoming and integrating people with disabilities.