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Head of B2B E-commerce

Synthorx

Synthorx

Bridgewater, NJ, USA
Posted on Thursday, May 2, 2024

Role Overview

As the Head of B2B e-Commerce, you’ll play a pivotal leadership role in shaping our ambitious roadmap and strategic direction for Sanofi’s B2B e-commerce platform. Your expertise will span sales, marketing, technology, and management, allowing you to create a superior brand and shopping experience for our valued customers.

Key Responsibilities

B2B e-Commerce Strategy

  • Develop and execute a comprehensive strategy that positions Sanofi’s Cross-Business Units B2B e-commerce as the best-in-class platform in the North American space.
  • Drive innovation, customer-centricity, and revenue growth through strategic initiatives.

e-Commerce Sales and Utilization

  • Lead efforts to boost sales, conversion rates, and platform utilization by customers.
  • Optimize user experience functionality to enhance customer satisfaction and drive revenue.

e-Commerce Operations

  • Oversee the management and continuous enhancement of our e-commerce platform.
  • Collaborate with cross-functional teams to deliver short and long-term tactics that elevate the end-to-end customer experience.
  • Propose, review, and maintain key performance metrics to measure success.
  • Champion consistent site testing plans in partnership with our Digital and internal stakeholders.
  • Ensure the security and compliance of our e-commerce platform, safeguarding company and customer data.

Qualifications

  • Master’s Degree or MBA Preferred: Your advanced education equips you with strategic thinking and business acumen.
  • Big 5 Tech Firm Leadership Experience: You’ve thrived in a significant leadership role within one of the Big 5 US tech giants.
  • 10+ Years in E-Commerce Leadership and/or Digital Strategy: Your track record demonstrates your ability to drive growth and profitability.
  • Operational Excellence: You’ve executed successful UX/UI improvements, driven digital sales, and harnessed customer insights.
  • Leadership and Team Management Skills: You inspire and mentor your team to achieve greatness.
  • Analytical and Data-Driven: You make decisions based on insights and data.
  • Effective Communication and Interpersonal Skills: You engage with leadership and stakeholders at all levels.
  • E-Commerce Trends and Technologies: You stay ahead of the curve, keeping us at the forefront of industry advancements.

Your Impact

  • Strategic e-Commerce Processes: You’ll create and refine strategic e-commerce processes for our Commercial Business, owning the digital product landscape.
  • Change Management Roadmap: You’ll define and lead the execution of change management initiatives related to e-commerce processes and tools.

Join us on this exciting journey to redefine B2B e-commerce. Apply now and be part of a team that’s shaping the future of digital commerce!

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