Global Process Excellence

At Sanofi Consumer Healthcare, we have one shared mission – we work passionately, every day, to ‘serve healthier, fuller lives’ now and for the generations to come.

In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.

Everything we do is centered around people’s interests – our consumers, our customers, healthcare professionals, and our employees – across the world.

We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu.

We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.

Our Team:

The Global Regulatory Strategy, Partner Market, & Science COE Team is a diverse and inclusive team striving to Build a culture of excellence by:

• Driving operational effectiveness for regulatory processes
• Enabling strategic decision making on global regulatory strategy portfolio
• Bridging regulatory portfolio activities with brand needs
• Monitoring regulatory performance and budget
• Ensuring operational excellence and ensuring continuous improvement in Partner Markets (G2) for Science (including Regulatory, Medical and Pharmacovigilance)
• Creating value through a best in classe CoE structure for Science activities, processes and talented resources

The CHC Science Center of Excellence (CoE) is an internal resource organization based in several countries (e.g. India, Columbia, Hangary). The main Science CoE is based in India. They are set-up to centralize processes and activities (Regulatory, Medical, Pharmacovigilanvce, CMC, Labelling, Clinical operations) to run and support Science Customer functions. The CoE strives to be a partner for strategic and tactical deliveries for CHC Science globally to sustain world-class performance and value.

Main responsibilities:

• Establish and promote standardized processes and best practices within the CoE, ensuring consistency and alignment across business units, functions, or regions.
• Facilitate knowledge sharing between teams and functions by providing training programs, workshops, and knowledge repositories for process improvement and excellence.
• Foster a culture of continuous improvement within the CoE by encouraging employees to identify opportunities for optimization and innovation.
• Monitor process performance within the CoE and track key performance indicators (KPIs) to assess the effectiveness of process improvement efforts.
• Support change management efforts by providing guidance, tools, and resources for the adoption of new processes and ways of working.
• Explore emerging trends, technologies, and best practices in process management and excellence within the CoE to drive innovation.
• Establish governance structures and frameworks within the CoE to oversee and monitor process improvement initiatives and ensure alignment with organizational goals.
• Build process management capabilities within the CoE through training, coaching, and mentoring programs.
• Integrate global and local managers feedback and insights within into process improvement efforts to enhance the overall customer experience.
• Leverage technology within the CoE to enable process automation, digitization, and optimization.
• Foster cross-functional collaboration to address cross-functional challenges and opportunities.
• Conduct benchmarking exercises within the CoE and share best practices with internal and external stakeholders
• Oversee the digital landscape for Science and user access management support for the CoE

About you

Education:

• Minimum MS; Pharm D, MD, PhD or equivalent preferred

Experience:

• Experience in the Pharmaceutical or biopharmaceutical industry, ideally 8+ years in a Global position with a high level of exposure/interaction with local and regional teams and other corporate functions. Deep understanding and experience of the regulatory landscape and the unique challenges and opportunities faced by global regulatory organizations.
• 10 years of experience in scientific roles in the Life Science industry, preferably in pharmaceuticals or customer healthcare
• ≥5 years in leadership and team management positions
• Recognized experience in working in matrix organization

Cultural traits / P2W Behavior

• Push to go beyond the level we have operated until now:
  constantly challenge the status quo focusing on the priorities that will deliver the best outcomes and letting go what won’t: be intolerant to mediocracy, believe we can and must do better and aim at higher but never at the expenses of our values and judgment
• Put the interest of the organization ahead of own of those of his her team :
  consider both short and long term impact of decisions ; puts collective and global goals above individual or local goals; share resources and capabilities with those with the greatest need and impact; enable decision making at appropriate level
• Act in the interest of our patients and customers:
  actively engage with customers to know their current and future needs; brings an external perspective into decisions
• Take action and don’t wait to be told what to do:
  take smart and informed best bets with the information at hand and anticipate the consequences of her/his actions; use personal judgement and others’ advice to make bold and impactful decisions which move us forward
• Role model our 4 values: teamwork, integrity, respect, courage

Leadership Skills

• Build networks to obtain cooperation without relying on authority; strong sensitivity in a multicultural/multinational environment; collaboration skills working across functions and geography, being able to navigate in communication based on your interlocutors
• Strategic Thinking - ability to evaluate relevant areas of operation, formulate objectives and set priorities in a contextually relevant way, and develop plans consistent with long-term organizational interests
• Business Acumen – Ability to effectively use specific indicators to fully understand and improve business results
• Judgement- The ability to draw logical conclusions based on acquired information and analytical rigor in problem-solving, the ability to make effective decisions even when information is ambiguous or incomplete
• Interpersonal relationships - treating others with courtesy, sensitivity, and respect.
• Personal Leadership - Personal leadership translates into courage, choice, and commitment through the pursuit of excellence, trust, and accountability. Ability to put patient, stakeholder, and organizational interests above personal interests
• Drive -Takes the lead and initiates activities with a high degree of passion and commitment as well as the drive, desire and need to achieve challenging goals, to improve performance or to meet personal standards of excellence

Learning Agility – Ability to navigate first time/unfamiliar situations effectively by extrapolating from other areas of expertise and knowledge. Ability to continuously improve and develop self

Language skills:

• Excellent knowledge of the English language (spoken and written)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!