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Spanish-Speaking Patient Education Liaison - Rare Disease (Must reside in Chicago, NY, FL or GA)

Synthorx

Synthorx

Cambridge, MA, USA
Posted on Thursday, June 13, 2024

About the job

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Job Purpose:

The Spanish-speaking Patient Education Liaison (SSPEL) is a key x-LSD field-based member of the U.S. Rare Disease Care Connect PSS commercial team. The SSPEL supports the patient-focused mission by providing linguistically and culturally appropriate disease, inheritance, product information and support to patients and families affected by genetic diseases for which Sanofi Genzyme provides a treatment option. The SSPEL establishes strong working relationships with patients and healthcare professionals, helping to facilitate early diagnosis and treatment access to optimize patient care, working collaboratively in a complex team environment with numerous internal cross-functional groups.

Job Responsibilities:

  • The SSPEL will be assigned to support all Spanish-speaking patients in the eastern portion of the United States including Puerto Rico.

  • Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live patient and family meetings, and patient education programs.

  • Assesses patients’ needs and develops action plans that facilitate the diagnostic and treatment process as recommended by patient’s healthcare provider.

  • Works with cross functional partners to identify patient-specific barriers and develop action plans for resolution. Demonstrates accountability for action plan execution and drives for success and results.

  • Delivers in-depth disease and product in-services, for home health care providers of patients receiving Sanofi-Genzyme ERT treatment within the home to ensure optimal care and adherence to prescribed dosing.

  • Integrates and works in partnership with regional teams.

  • Builds strong internal relationships with colleagues in all cross-functional groups including Medical Affairs, Patient Advocacy, Care Coordination, Corporate Accounts and Science divisions.

  • Identifies and formalizes PEL processes by leveraging collaborative partnership with cross-functional colleagues and patients in the eastern portion of the United States.

  • Meets documentation requirements in CRM system to facilitate tracking of critical metrics.

  • Delivers on key objectives established annually.

  • Ensures full compliance with all corporate and industry policies and legal and regulatory requirements, for all regional commercial activities.

  • Must be able to travel extensively (60% – 80%).

Qualifications and Required Skills:

  • Fluent in Spanish and able to converse proficiently with Spanish-speaking patients

  • Must reside in Chicago, NY, FL or GA

  • Bachelor’s/master’s degree in health care/ Life Sciences/ Nursing (or equivalent)

  • Licensed Registered Nurse or Board-Certified Genetic Counselor or equivalent clinical background with patient education experience

  • Experience in the following specialties: Genetics, Neurology/Neuromuscular, Renal or Hematology/Oncology

  • 3-5 years of experience in the biotechnology/pharmaceutical industry

  • Ability to work independently

  • Extremely flexible, with the ability to multi-task

Why Choose Us

  • Bring the miracles of science to life alongside a supportive, future-focused team.​​

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.​​

  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.​​

  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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The salary range for this position is $100,500.00 - 134,000.00. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com OR Home – Sanofi (myflex-benefits.ca)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!