Job title: Serialization Business System Owner.

• Location: Hyderabad

We deliver consumer-inspired, science-based products and solutions to our consumers worldwide, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. Your job, as Serialization Business System Owner within our Supply Chain, will be to We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. Your job, as Serialization Business System Owner within our global vaccines business, will be to drive continuous improvement in DT/PPD manufacturing by leading deviation investigations and using your findings to deliver positive change.

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

About you

Administration and configuration

• Responsible for the preparation of the Business Requirements of Tracelink serialization
• Conduct and document the system tests (User Acceptance Tests, Non-Regression Tests) in case of CMO on-boarding, new features, upgrades of Tracelink
• Perform the configuration of the Tracelink system.
• Perform the CMO technical on-boarding.
• Ensure the batch monitoring and data flow monitoring /issues list follow-up.
• Provide documentation to ensure the efficient and compliant execution of serialization processes according to External Manufacturing procedures.
• Assist in any maintenance of serialization systems including the troubleshooting and resolution of routine issues.
• Assist with the implementation of new Tracelink modules and upgrades to existing system
• Assist in client communication with regards to serialization
• Escalation of issues as necessary to line management.
• Contribute to prepare and maintain Standard Operating Procedures (SOPs), Work Instructions related to Tracelink serialization.
• Establish dashboard and KPIs on system administration & performance.

Supply continuity

• Liaise with different stakeholders like External Manufacturing Supply, Quality, Regulatory teams, Contract Manufacturing Organization (CMO), markets business teams to ensure business continuity in markets concerned by Tracelink serialization.

Continuous improvement

• Propose and implement process upgrades and efficiency improvements.

Business Service owner

• Accountable for the quality of the service to Business customers

Requirements:

• Experience as system BSO in pharmaceutical industry
• Minimum of 1+ years of experience working with Serialization Technologies such as Tracelink is a plus.
• Knowledge of technical serialization platforms
• Good knowledge of Quality Management, Industry standards, regulations (GxP, SOX, Data Privacy, etc.), and trends
• Knowledge in Industrial pharmaceutical processes
• Ability to structure, organize, and anticipate.
• Adaptability to a changing and highly dynamic work environment
• Strong Analytical and Problem-solving skills
• Excellent communication and interpersonal skills to build relationships with stakeholders and articulate complex technical concepts.
• Fluent in English (written and spoken)
• Work and communicate effectively as a leader of global, cross-functional, multi-national project teams or work groups.
• Work autonomously and execute complex activities and capacity to anticipate and report any alert with proposed solution/risk mitigation.
• Service and results oriented.
• Manage relations with vendor and service providers as required to improve the operational excellence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!