JOB PURPOSE

• S2V Specialist is the Single Point of S2V accountability in front of CHC stakeholders locally.
• S2V Specialist ensures that optimized processes are implemented locally.
• S2V Specialist will streamline the S2V processes by connecting end users with process owners (Procurement, Legal...). The S2V Specialist will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. S2V Specialist will be the gatekeeper of S2V processes locally and will work closely together with S2V manager and BPO provider supporting the S2V operations for CHC.

KEY RESULTS/ACCOUNTABILITIES

Chloe Project Mode

• Support the design and implementation of the new tools and processes in the perimeter including BPO onboarding
• Integrating and coordinating all project activities including definition and implementation of S2V strategies, actions, and governance to achieve business objectives
• Identify the local specificities and needs of the perimeter to ensure a proper localization of the processes where needed

Operational

• Ensure business continuity & deliver the operations without disruption
• Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)
• Coordinate with various stakeholders, obtain coding and approval, and resolve issues related to blocked invoices. Ensure payment and expense entries are posted in the accounting software on a timely basis
• Processing of urgent/sensitive/complex invoices
• Be involved in handling queries for vendor statement reconciliation through calls and emails
• Proactively supports month end, year-end closing with AP activities on time
• Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:

• Ensure processes are fully documented, maintained and communicated,
• Provide support in innovation, simplification, standardization,

• Manage for countries in its scope qualitative follow-up of S2V internal and external controls
• Ensure that local procedures are formalized, updated and in line with the Global policies, standards and guidance and verify that procedures are adequately approved and communicated
• Execution of local tasks forced by legislation specific (work with original paper docs if required etc.)
• Guide end users and coordinate S2V activities from the definition of the need to the payment of the supplier, including contracting part, purchase order communication and all required follow-up actions

Leadership

• Single Point of S2V accountability in front of CHC stakeholders locally
• Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)
• Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,
• Collect business pain points and set up improvement projects/actions
• Manage Change management and Communication

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