Job title: Customer Expereince Representative (基隆長庚)

• Location: Taiwan

About the job

• Achieve annual sales target for territory.

• Business bridge between Company and responsible hospitals.

• To develop and maintain customer based on targeting profile.

• To identify and maintain relationship with KOLs.

• To provide professional expertise on the job.

• To take responsibility for hospital listing activities.

Main responsibilities:

• Detailing product FAB for prescribing commitment.

• To provide company with competitive products, market intelligence and strategic customer related data.

• To resolve and respond to clients concern with adequate product knowledge and optimal selling skills.

• To develop and maintain good relationship with key doctors.

• To provide customers service support to hospitals.

• To fulfil the CENTRIX & ITS requirement in reporting and maintaining doctors record.

• To plan and execute the call plan based on targeting priority in CENTRIX.

• To support other colleagues and share experiences.

• To assist supervisor to solve market issues including listing.

• To ensure timely updates of territory competitor and generic information.

• To organize product presentation.

• Daily report punctually.

• To implement promotional programs made by marketing dept.

• To ensure compliance to policies.

• Perform other duties as assigned by management.

• Sanofi employee must understand of own roles and responsibilities in avoiding health risk (Health), preventing accidents (Safety) and environment protection (Environment). Involved in any such activities must comply with HSE policy.

About you

• University (Bachelor of Science)/Diploma major in Pharmacy or related fields is preferable.

• Business graduate (Bachelor of Commerce, Business Administration) is acceptable with successful experience in the industry

• Native in Mandarin and fluency in Taiwanese is a plus.

• 3 years’ HP working experience in original company or 3-4 years’ HP experience in local company with excellent performance

• Results Orientation

• Customer Orientation

• Communication

• Living the Company Spirit

• Selling Skills

• Territory Management

• Initiative

• Aggressive

• Coping with stress

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!