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Security Tools & Services Specialist

Synthorx

Synthorx

Budapest, Hungary
Posted on Apr 12, 2025
  • Location: Budapest


About the job

In alignment with Drive, Global Security fosters both standardization and innovation in process improvement. The Security Tools & Services Specialist is a member of the Security Services Team. He/she administers and supports all the tools and services managed centrally by Global Security.

Main responsibilities

Current tools and services include (but not limited to):

Site Protection

Centralized Access Control (CAC14)

Scope: France and Europe sites (25)

Specificity: CAC14 is a GxP-validated system requiring compliance with Quality standards

In accordance with current procedures

  • Account management incl. creation, modification and deletion
  • Follow-up the annual access review process performed by all sites: file collection, signature by business system owner and uploading onto Quality platform for traceability (QualiPSO)
  • End user support: log in technical service requests, assist, re-route or escalate as needed
  • Database maintenance and data cleaning: remind best practices to sites, remove unused badges, delete non-existent users, groups or locations
  • Continuous process improvement with User Groups, Digital and Quality Teams
  • Documentation update incl. user guides, operating procedures, FAQ, responsibility assignment matrix
  • Business System Owner support for deployment or divestment projects and specific requests incl. testing, file importation, mass modifications, data removal

Security Workforce Management (Trackforce’s GuardTek)

Scope: Worldwide

  • License assignment and account management
  • End user support: log in technical service requests, assist, re-route or escalate as needed
  • Manage incident cases reporting and mitigation follow-up at vendor side (ticket system)
  • Relationship maintenance with the vendor

People Protection

Scope: Worldwide

  • Power BI maintenance and development for People Protection Platform
  • Validation of daily SSF notifications for travelers to risky countries
  • Validation of mission protocol completions
  • iLearn monthly emails

Security Operations

Case management (SIEN)
Scope: Worldwide

  • License assignment and account management
  • End user support: log in technical service requests, assist, re-route or escalate as needed
  • Manage incident cases reporting and mitigation follow-up at vendor side (ticket system)
  • Relationship maintenance with the vendor on a privileged C2B mode

About you

  • Excellent written and oral communication skills in English and French
  • Knowledge of physical security domains and systems transversally
  • Security system administration and technical support

Why choose us?

  • An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
  • An environment based on last technologies and frequent training to reinforce your profile
  • Work from an "Office of the Year 2024" finalist office

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