Digital Product & Service Owner - Global Security
Synthorx
Location: Budapest, Váci Greens
Hybrid working
About the job
Digital is at the heart of Sanofi: our ambition is to be the leading digital healthcare platform to develop & deliver medicine faster, enable healthcare professionals to improve treatments and help patients improve their health.
The position is in the Digital Delivery & Operations (DD&O) organization, part of Business Operations
The Product & Service Owner plays a dual role in managing Global Security digital products, particularly Site Protection Systems, while ensuring seamless service delivery of Site Protection systems. This position serves as the critical bridge between Digital and Sanofi Corporate Security teams
Key Responsibilities
Product Ownership
Digital Product Leadership: Act as the dedicated Product Owner for Global Security digital products, with primary focus on Site Protection Systems
Strategic Alignment: Ensure strong connection and collaboration between Digital and Sanofi Corporate Security teams. Interact and align strategy, activities and priorities with the Digital Product Line Owner of Corporate Affairs and Global Security
Standardization Leadership: Drive standardization of Site Protection systems and processes across Sanofi's global facilities. Ensure alignment with global security standards and best practices. Promote the adoption of standardized solutions to reduce complexity and operational costs
Service Management
Service Oversight: Own the service delivery of applications within Global Security/Access Control systems
Incident Management: Ensure applications operate without disruption and maintain service stability
Vendor Management: Monitor and enforce vendor SLA compliance for all Physical Security applications
Performance Monitoring: Track and report on service metrics and KPIs
Obsolescence Avoidance: Proactively identify aging systems and technologies approaching end-of-life or support. Develop and maintain a technology refresh roadmap to prevent security system obsolescence. Coordinate timely upgrades and migrations to prevent operational disruptions
Financial Management
Budget Planning: Develop and manage annual budgets for Global Security digital products and services
Cost Optimization: Identify and implement cost-saving measures without compromising security or service quality
ROI Analysis: Conduct return on investment analysis for new security technologies and system upgrades
Investment Proposals: Collaborate in the development of business cases for new investments in security technologies
Business Capability Support
Scope Extension: Manage additional applications within the Manage Security Business Capability as needed
Stakeholder Management: Maintain effective relationships with security teams, vendors, and other stakeholders. Support the Product Line Owner of Corporate Affairs and Global Security to coordinate governance meetings to ensure priorities alignment
About you
Bachelor's degree in Information Technology, Computer Science, or related field
5+ years experience in Digital product or Service management
Experience with vendor management and SLA monitoring
Knowledge of IT service management principles and practices
Skills & Competencies
Technical Expertise: Strong understanding of security systems and Access Control systems like AEOS, Prowatch and Genetec
Service Management: ITIL knowledge and service delivery experience
Leadership: Ability to drive decisions and influence stakeholders
Collaboration: Ability to partner with business and other Digital teams to establish reliable collaboration & networking
Communication: Excellent stakeholder management and communication skills
Business Acumen: Understanding of corporate security needs and requirements
English fluent written & spoken
What We Offer
Opportunity to contribute to a company that is a leader in healthcare and pioneer in digital transformation
Endless opportunities to grow your talent and drive your career, locally or internationally
Comprehensive rewards package that recognizes your contribution
Extensive health and wellbeing benefits including high-quality healthcare and wellness programs
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Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!