People Services Specialist
Synthorx
About the job
People Services is the operational backbone of Sanofi’s People & Culture (P&C), its goal is to deliver seamless, people-centric services for every aspect of the employee lifecycle.
Responsible for comprehensive employee lifecycle management including administering vacation tracking, public holidays, and staff communications. Handles documentation processes including HR letters, invitation letters for expatriates Oversees employee benefits administration including medical/life insurance, pre-employment medical logistics, summer resort programs, and Les Enfants de Sanofi initiative
About Sanofi:
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main responsibilities:
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Medical Insurance:
Manage add new hire in medical
Manage new add dependents (children – spouse)
Issuing renewals /termination of medical insurance cards
Budgeting & following up the medical insurance/ medical checkups costs
Following up the claim’s reimbursement
Initiation of PO, collecting data from all stakeholders, Follow-up on PO approval, Quotation of each dep. Reveling all invoices on quarterly basis for active employees and death cases, receive all related invoices for Sanofi contribution and Employee Contribution aligning with finance & Payroll on the deducted amounts then receive back the invoices amounts sending back to finance and MetLife, Collecting all data form
Claims issues between employees and MetLife
Medical card issue (missing - add - deactivate)
Approval for surgery
Receive invoices from MetLife and receive amount from PO
Following up on the exceptional cases
Handling Medical Insurance and Pre- employment medical check-ups logistics
Preparing a file for the deceased for the insurance compensation provided by the company to the deceased or injured employee at work
Follow up with MetLife to pay compensation to the family of the deceased
Preparing, writing and following up life insurance policies for the employee in the company with MetLife
Medical insurance follow-up with the family for the deceased employee for a period of three years
Follow-up and confirmation with MetLife for children of workers over the age of 21 to stop the medical card or continue
Out movement of both life& medical insurance
Follow up the results with the clinic
Responsible for the clinic and its staff
Confirmation done to SBS HR Services to procced hire
Prepare death claims needed documents - Life insurance
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Personnel:
Issuing HR letters for employees (Embassy)
Issuing medical checkup letter for new hire
Prepare staff memos for all vacations announcements
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Summer Resort:
Location Selection
Inspection
Unites quality and benefits
Price negotiation
Issue the PO with total price including accommodation, Transportation, and handling fees
Chose Trip Leader nomination
Preparation Raffle
Receive forms from the employees
Send it to E.G Communication to announcement
Follow up with employee and finance weekly payment
Follow up by phone all problems facing the employees, and I solve them with the village or the owners
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Les enfant de Sanofi
Receiving cases, preparing a file for them, and then following up.
Renew case files
Follow-up with cases inside treatment institution
Follow up on the amount provided by the institution until I tell the employee to go to take him for treatment
Follow-up surgeries to recovery
Solve transfer problems between the bank, the employee and the institution abroad
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Termination Process:
Following up on collecting the Resignations/ Terminations reports from the HRBPs.
Following up on the signatures on all required documents (resignations, Form 6… etc.).
Following up If we Communicate the departure with all stakeholders or not.
Following up the completion of Exit Release Form.
Following up on Issuing the Experience letters.
Following up on moving the departures Employee’s folders to the archive room
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Holidays:
Support employees to make any holidays on Workday.
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Others:
Perform other duties as assigned.
Respect of company’s values, code of ethics and social charter.
Respect of personal data protection charter.
About you
Education: Relevant bachelor’s degree
Related Experience: 2-3 years in HRM
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Soft Skills:
Good communication & Presentation skills.
Teamwork and collaboration
Planning & organizing skills.
Problem solving abilities. (identifying issues and finding effective solutions)
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Technical Skills:
HR Systems Proficiency: Workday, Service Now & Hits.
Process Management: Employee Lifecycle Management - termination processes, Organizational
& Personal Data Updates - Managing employee information .
Why choose us?
Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.
Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!