Mission statements

Work alongside the Regional Learning Delivery Management team for the planning, implementation and management of ILT/VILT* delivery processes according to the new Learning Delivery Core Model and support the learning logistics administration

*Instructor Led training / Virtual Instructor Led training

About Job

Scope of work applies to all the assigned country & learning institutes.

1) Learning Delivery effectiveness

• Entry point for requests coming from internal and external customers, dealing with registration information and status.

• Partners with Learning Business Partner to understand program session details.

• Transmits the training needs expressed by the business or the LBP to NIIT for integration into the system and management of the implementation.

• Works closely with the Regional Learning Manager to coordinate the planning of training, ensuring that NIIT takes into account the constraints and availability of the business and the training centers.

• Ensures the follow-up of the activity, with NIIT and the business during regular meetings,

• Coordinates the administrative organisation of training actions:

• Works closely with vendors & remote/virtual extended learning coordinators for successful implementation of the Learning Delivery Management Target Operating Model.

• Organizes and prepares course location, equipment and preparation.

Data management with predefined data reporting

• Handle audit enquiries on delivery aspects. Partner with learning process outsourcing vendors to provide of learning data for audit exercise.

Learning Delivery Transformation

• Support integration plan to transition other learning institute towards centralized Learning Delivery operating model for the assigned country/region.

• Partners with Learning Business Partner to understand program session details.

• Acts as a SPOC for addressing employee inquiries.

• Helps with the designing, development and implementation, monitoring and optimization of business training plans

Knowledge, Skills & Abilities

• Effective written and verbal English

• Experience and knowledge in sessions management, learning systems and continuous improvement

• Effective stakeholder management and interpersonal communications

• Analytical thinking and problem-solving skills

• Results and detail orientation via proven project management and execution

• Ability to work and collaborate in a matrix, international, virtual and diverse environment with different time zones

• Genuine interest in learning deployment and quality improvement

• Some experience in managing project with intact team or outsourced resource is a plus point

• Mobile to travel to various sites whenever required

About You

• Experience: 4-5 years of professional experience is a requirement

• Soft skills: Customer service experience, Good communication skills (both verbal and written), Ability to interact with internal and external clients in a professional manner, Team player, able to collaborate transversally with SBS and Digital teams, Proactive and problem-solving mindset

• Technical skills:

· MS Office knowledge

· Experience in incident management tools

• Partners with Learning Business Partner to understand program session details.

• Bachelor’s degree. Preferably in Human Resources, Psychology or Business Administration or equivalent.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!