We are seeking a proactive, eager-to-learn, and highly motivated Long-Term Intern to join our Customer Service & Operations - Customer Fulfillment team. This role offers a valuable opportunity for a university student to gain hands-on experience in SAP operations, invoicing processes, order management, and cross-functional coordination.

In this position, technical knowledge is secondary to learning agility, curiosity, discipline, and a strong fit for operational workflows.

Key Responsibilities

• Perform daily checks of invoices created in SAP, analyze errors, and coordinate resolution activities with relevant teams.
• Conduct daily review of delivery notes and perform error analysis and follow-up actions.
• Monitor invoices with missing ITS notifications and execute necessary trigger actions.
• Provide operational support for SAP invoicing processes.
• Generate and analyze reports related to customer orders and share findings with relevant stakeholders.
• Execute order analysis, grouping, and control processes in SAP for shipment preparation; share finalized shipment lists with the Distribution Center.
• Participate in meetings related to incorrect or failed invoices, follow risks, and support required reporting.
• Collaborate with Finance, TRM, Distribution Center, CI2C, and Quality teams to ensure smooth operational flow.

Required Qualifications

• Currently enrolled as a 3rd or 4th-year university student in a relevant field.
• Strong willingness to learn, high sense of responsibility, and attention to detail; ability to work effectively in operational processes.
• Effective communication skills and ability to work in a team environment.
• Proficiency in MS Office applications, particularly Excel.
• Ability to prioritize and follow multiple tasks in a dynamic work environment.
• Availability to work at least 3 days per week (for an 11-months period)

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!