POSITION OVERVIEW

The Patient Engagement Head will lead and shape the overall patient engagement strategy for Sanofi China, building and managing a team of Patient Engagement Leads covering different functional areas. This role is responsible for driving the development of a unified patient engagement framework and operating model, ensuring alignment with global strategy while adapting to local market needs in China, all within established compliance and ethical boundaries.

KEY RESPONSIBILITIES

Strategy & Governance

• Develop and maintain the Sanofi China Unified Patient Engagement Framework through data-driven insights within established compliance boundaries

• Define standards, KPIs, compliance guardrails, and approval criteria for all non-promotional patient-facing initiatives

• Provide strategic direction and governance oversight for all patient engagement activities

• Collaborate with senior leadership to integrate patient engagement into overall business strategy while ensuring ethical practices

Platform & Shared Services

• Oversee the design, build, and operation of related Digital Platform

• Lead the development of standardized and compliant Access Solutions Toolkit for BU adoption

• Ensure platform scalability, innovation, and compliance with data protection laws to meet evolving patient needs

• Implement proper review processes for all digital content

External Ecosystem Management

• Lead and cultivate transparent and compliant strategic external partnerships

• Commission and synthesize patient insights research through approved channels and with proper consent mechanisms

• Represent Sanofi China in external patient engagement forums and industry events in accordance with company stakeholders

TA Tailored Patient Engagement

• Guide team in developing patient segmentation strategies across therapeutic areas

• Enhance touch points of multichannel to improve disease awareness

• Ensure consistency, quality, and compliance across all TA-specific patient engagement programs

Capability Building & Enablement

• Develop reusable assets and frameworks to enable scalable patient engagement across therapeutic areas and business units

• Design and deliver comprehensive training programs for cross-functional teams to build organizational capabilities in patient engagement best practices and compliant execution

• Build and develop a high-performing team, foster a culture of innovation, patient-centricity, ethical conduct, and continuous improvement

COMPLIANCE & ETHICS

Ensure all patient engagement activities are conducted with the highest ethical standards and in full compliance with applicable laws and regulations:

KEY REQUIREMENTS

Education

• Bachelor's degree required; Master's degree preferred in healthcare, business, marketing, or related field

Experience & knowledge & Competencies:

· 10+ years pharmaceutical/healthcare/MNC industry experience with focus on patient engagement, advocacy, and digital health initiatives

· Proven strategic planning and operational execution capabilities with cross-functional collaboration success

· Fluent in English and Mandarin (written and verbal)

· Deep understanding of China healthcare ecosystem, patient journey, advocacy landscape and market access environment

· Strategic thinking with strong leadership, stakeholder management and influencing skills at senior levels

· Project management expertise with data-driven decision making and change management capabilities

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!