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Customer Master Data Senior Analyst

Synthorx

Synthorx

IT, Customer Service
Budapest, Hungary
Posted on Mar 31, 2026
  • Location: Budapest, Hungary


About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.
Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.
We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Business Operations has doubled in size and increased its scope.
As one department within Business Operations, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Main responsibilities

  • Customer Master Data and data allowing process efficiency

  • As data approver ensure Data Request completion as responsible for validating and completing master data requests if needed and applying data governance principles. They support the development of field names, definitions, and formulas

  • Create and update customer master data, customer hierarchy, customer assortment, business partners and set up of master data blocks on customers

  • Create and maintain transactional master data fields influencing the order process: ex: Transportation zone, Order information/ acknowledgement outputs, invoice email address usage License numbers, unloading points/goods receiving hours- Rounding, Delivery setup, Delivery plant, Shipping condition and backorder attributes

  • Understand material master data fields influencing the order process: ex: Delivery plant material, Transportation group, Rounding profile, delivery unit

  • Contract & Commercial conditions management

  • Maintenance (create or update) of approved Gross Price List in the system based on commercial policy template upon request from Trade or any other appointed responsible by upload record in the system according to standard price scheme

  • Create and maintain master request On and Off Invoice contracts including payment terms

  • Perform 4Eyes check to ensure that the terms of the contract are well approved in the commercial policy

  • Create Settlement Request for off-invoice contract and monitor the process of the credit note creation

About you

Experience

  • Experience in Customer service, Order to Cash & /or master data management, contract & commercial conditions management or similar (essential) preferably in Pharma

  • Good business acumen (advantageous)

  • Strong problem solving, deductive and analytical skills (advantageous)

Hard and Soft Skills

Technical

  • Hands-on experience of SAP (essential) in S4 Hana preferably, MDG, Condition Contract Management modules (advantageous)

  • Knowledge of Microsoft Office and expertise of MS Excel (essential)

Interpersonal

  • Ability to interact with internal clients in a professional manner (essential)

  • Is self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner

  • Well-inclined towards change and has the ability to work under pressure.

  • Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)

  • Good communication skills (advantageous)

Language

  • Excellent English written and verbal

  • Second European languages is an advantage (Portuguese, Spanish, Italian, French)

Why choose us?

  • Bring the miracles of science to life alongside a supportive, future-focused team

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally

  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

  • Play an instrumental part in creating best practice within our Sales Order Management Team

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.

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Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!